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Emergency help to pay your electricity bill.
If you’re experiencing financial hardship due to COVID-19, learn about our
Pandemic Relief Program. We’re offering customers financial assistance and increased payment flexibility.
The Low-Income Energy Assistance Program (LEAP) pays up to $500 of the amount owing on your bill (and up to $600 if your home is electrically heated).
Please note: Amounts shown are after tax. Income levels are set by the Ontario Energy Board, based on statistics from Statistics Canada.
Your household income is the total income of all people living at your address. The amount to qualify is based on both the number of people living in your home and your combined household income.
For example, a home with three people living in it with an annual after-tax income of $30,000 would be eligible for a LEAP EFA grant.
Apply today for support
Call the United Way at
For this program, Hydro One works with the United Way of Greater Simcoe County. They will help you and tell you what you will need to apply.
If you think you may qualify, please contact the United Way at:Tel:
Suspend disconnection for 21 days
Get more time to pay overdue bills.
You may also qualify for the Ontario Electricity Support Program (OESP). Depending on your income and the number of people in your home, you could receive a credit of $45 to $113 on each electricity bill.
Help@OntarioElectricitySupport.caLearn more or apply
A more energy-efficient home can be more comfortable and use less electricity. If you qualify for the Ontario Government's Energy Affordability Program (EAP), you could receive a new energy-efficient refrigerator, window air conditioner, smart thermostat, light bulbs and more, at no cost to you.
Sign up for Budget Billing and spread your electricity costs over the year. Avoid higher bills in the seasons you use more electricity and plan your monthly budget.