Budget Billing

Pay the same amount each month to more easily manage your household budget

Peace of mind

In certain months, bills can be higher. Avoid the impact a large bill can have on your budget with set amounts.

Manageable energy costs

Spread your energy costs evenly throughout the year, making payments more manageable.

Avoid seasonal spikes

Don't let seasonal swings in energy usage throw you off budget - pay a balanced amount each month instead.

*graph shown for concept illustration purposes only, not reflective of actual bill.

The Hydro One & Design trade-mark is owned by Hydro One Inc.

Sign up in three easy steps

CLICK "SIGN UP FOR BUDGET BILLING" BUTTON

Not registered yet? It's fast and easy.
Get started now.

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LOG INTO myACCOUNT

Review your Budget Billing Plan and Monthly Payment Amount.

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CLICK SUBMIT

That's it! Your Budget Billing plan will take up to two months for the invoice to reflect the amount.

Martha's Story

“I have been on budget billing for years and it has worked very well. What I really noticed was when my kids moved out of the house, my monthly amount was adjusted to reflect my decreased consumption due to all the devices that were no longer plugged in.”

Jimmy's Story

“I am on a fixed income and electricity bills really go up in the winter because I use electric heat, but they are fairly low during the summer. With budget billing my monthly amount stays affordable.”

Frequently Asked Questions

Who is eligible for Budget Billing?

Residential, seasonal, and general service energy-billed customers are eligible for Budget Billing. Unmetered and demand-billed customers are not eligible. If you have signed with a retailer but are billed by us, you are also eligible to enrol.

Note: Quarterly-billed Seasonal accounts who sign up for Budget Billing will receive their bill monthly rather than quarterly.

Can I pick the amount that I want to pay on my Budget Billing Plan?

No, you cannot pick the amount that you want to pay on your Budget Billing plan. Budget Billing is meant to smooth costs over the year. If we were to set an artificial amount, Budget Billing may not work the way it is meant to and would result in a high or low reconciliation bill.

When can I enrol in Budget Billing?

You can enrol in Budget Billing anytime. Once you have submitted your completed online enrolment form, your plan will take effect on your next bill. Enrol for Budget Billing in myAccount.

Can I modify my Budget Billing amount?

If you have had a change in your household that would significantly change your energy use, please contact us to request an account review. Depending on this review, your Budget Billing amount may be either increased or decreased. You can also request a budget Billing review using your myAccount profile.

Can I lower my Budget Billing amount online?

Your Budget Billing amount cannot be lowered online. Only increases are permitted. You can however request a Budget Billing plan review. Depending on your prior 12 months' usage, it may increase or decrease your plan amount. The new amount will be calculated and should be applied to your next bill or the following bill.