Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

Pay the same amount each month to more easily manage your household budget.

Peace of mind

In certain months, bills can be higher. Avoid the impact a large bill can have on your budget with set amounts.

Manageable energy costs

Spread your energy costs evenly throughout the year, making payments more manageable.

Avoid seasonal spikes

Don't let seasonal swings in energy usage throw you off budget - pay a balanced amount each month instead.

How it Works


Your monthly Budget Billing amount is set based on your billing history to even out your energy costs over the course of the year.


You pay the same Budget Billing amount each month for a period of 6 months.


At the 6th and 9th month of your annual Budget Billing plan, your monthly payment amount is reassessed to make sure you aren't paying too much or too little.


At the end of 12 months from enrollment your account is reconciled with any credits owed or outstanding charges applied to your account. Then the next 12 months automatically begins for you.


*graph shown for concept illustration purposes only, not reflective of actual bill.

The Hydro One & Design trade-mark is owned by Hydro One Inc.

Sign up in three easy steps


Not registered yet? It's fast and easy.
Get started now.


Review your Budget Billing Plan and Monthly Payment Amount.


That's it! Your Budget Billing plan will take effect on your next bill.

Paperless billing signup button

Case Studies

Image of a woman sitting down looking at her tablet

Martha's Story

“I have been on budget billing for years and it has worked very well. What I really noticed was when my kids moved out of the house, my monthly amount was adjusted to reflect my decreased consumption due to all the devices that were no longer plugged in, video game consoles that moved out and televisions that were no longer always on!”

Image of a man working on a laptop computer

Jimmy's Story

“I am on a fixed income and electricity bills really go up in the winter because I use electric heat, but they are fairly low during the summer. With budget billing my monthly amount stays affordable.”

illustration of a computer with Hydro One's myAccount portal on it


Easily pay your bill, change your preferences and more.

Log in/Register

Image of people sitting outside of a cottage talking and having wine

Summary Billing

Save time, and stay organized. With Summary Billing, we will update your myAccount with one bill to summarize all of your accounts with us.

Learn More

Image of a woman sitting on a bed working on her laptop


Make bill payments easier. It's fast, secure and reliable. Pay directly from your bank, and avoid late fees.

Learn More

Image of a Hydro One Customer Service Representative

Financial Assistance

If you need help paying your electricity bill, we may be able to help. Learn more about our various Financial Assistance programs here.

Learn More

Outage information at your fingertips

Get timely updates, a more localized view and track local
weather with the Storm Centre online map 
and mobile app.

button: Download from the App Storebutton: Get it on Google Play