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Terms of Use

This Web site is owned and operated by Hydro One. Use of this Web site signifies your agreement to the terms of use stated here. Please read these terms of use carefully before using this Web site. If you do not agree to these terms of use, please do not use this Web site.
Hydro One reserves the right to make changes to these terms from time to time. Any changes that are made will be effective when a revised version of these terms is posted on this Web site and indicated by the “Last Updated” date. Your continued use of this Web site following the posted changes of terms will indicate that you agree to the changes.


Last Updated: 30 September 2019 


By using this Web site in any manner whatsoever, you agree that:

Disclaimer and Limitation of Liability

1. The materials in this Web site are provided "as is" and without any express or implied warranties of any kind. To the fullest extent permissible pursuant to applicable law, Hydro One disclaims warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose or use. Hydro One does not warrant that any of the functions or the materials on this Web site will be uninterrupted or error-free, that defects will be corrected, or that this Web site or the server that makes it available is free of viruses or other harmful components. Hydro One does not warrant or make any representations of any kind regarding the use or the results of the use of the materials in this Web site in terms of their correctness, completeness, accuracy, reliability, effectiveness, timeliness, or otherwise. You, and not Hydro One, assume all of the risks associated with using this Web site.


2. IN NO EVENT SHALL HYDRO ONE BE LIABLE TO YOU OR ANY OTHER PARTY IN RELATION TO OR AS A CONSEQUENCE OF USE OF THIS SITE UNDER ANY CIRCUMSTANCES WHATSOEVER FOR ANY LOSS OF PROFITS OR REVENUES, BUSINESS INTERRUPTION LOSSES, LOSS OF CONTRACT, COST OF CAPITAL, LOSS OF BUSINESS OPPORTUNITY, DELAY, LOSS OF GOODWILL, LOSS OF DATA, OR FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND INCLUDING BUT NOT LIMITED TO PUNITIVE OR EXEMPLARY DAMAGES, WHETHER SAID LIABILITY, LOSS, OR DAMAGES ARISE IN CONTRACT OR TORT OR ANY OTHER THEORY OF LIABILITY, EVEN IF HYDRO ONE WAS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL HYDRO ONE'S TOTAL LIABILITY TO YOU (OR ANYONE ELSE CLAIMING THROUGH YOU) FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE) EXCEED THE AMOUNT SPECIFICALLY PAID BY YOU TO HYDRO ONE, IF ANY, FOR THE PURPOSE OF ACCESSING THIS WEB SITE.


3. This disclaimer and limitation of liability applies to any damages or injury caused by any failure of performance, error, omission, inaccuracy, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of any aspect of this Web site, under any legal theory or cause of action.


INDEMNITY

4. You agree to indemnify, defend and hold harmless Hydro One and its affiliates and each of Hydro One’s and its affiliates’ respective officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of any aspect of this Web site, your violation of these terms of use, or your infringement of any intellectual property or other right of any person or entity.

THIRD PARTY LINKS AND COOKIES

5. This Web site may contain links to other third party services and resources for informational purposes only. Hydro One is not responsible for such third party services and resources, nor does Hydro One approve or endorse such third parties or their services or resources. 


This Web site also uses third party cookies such as Twitter, Facebook and Google. These third party cookies may use your information to provide advertisements that are relevant to your preferences. Each of these cookies are managed and stored by the relevant third party as Hydro One does not manage or store any information tracked or collected by these cookies.
To learn more about Hydro One’s use of cookies and other third party technologies, see our Cookie Policy.


ACCOUNT AND PASSWORD SECURITY

6. Some parts of this Web site may require you to enter a password and account designation upon completion of a registration process. Hydro One will ensure your password and account information is protected through our physical, organizational and technological safety measures. However, you are entirely responsible for maintaining the confidentiality of your password and account and for all activities that occur under your password and account. You agree to notify Hydro One immediately of any unauthorized use of your password or account or any other breach of security. You must also notify Hydro One and inform us of any relevant changes to your account in order for us to maintain accurate, complete and up-to-date account information. Hydro One will not be liable for any loss or damage that you may suffer as a result of someone else using your password or account.
To learn more about Hydro One’s security practices, please see our Privacy Code.


COPYRIGHT / PROPRIETARY RIGHTS

7. No material from any Web site owned, operated, licensed or controlled by Hydro One may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer and produce one printed copy for your personal, noncommercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of Hydro One's copyright and other proprietary rights.


GOVERNING LAW AND JURISDICTION

8. This Web site and all disputes or other matters arising out of it or use thereof shall be governed by the laws of the province of Ontario and dealt with by a court of competent jurisdiction in the City of Toronto or such other location as the parties may expressly agree to. You specifically agree that if Hydro One should prevail in any legal proceedings, you shall pay all of Hydro One's costs, including reasonable fees for in-house and outside counsel.


Amendments

9. Hydro One reserves the right to change these terms of use at any time. Please check this page periodically for changes. Your continued use of this Web site following the posting of any changes to these terms will mean you accept the changes. In the event that Hydro One changes this policy, Hydro One will post a message on the home page of its Web site that states that the terms of use have been changed, and will provide a link to the Terms of Use.


If you have any questions regarding the Terms of Use, please contact us at WebMaster@HydroOne.com