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As Hydro One prepares our plans for 2028 to 2032, the input you gave us will help guide the investment decisions that will shape the electricity system for the future.
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Shaping the grid starts with you
Hydro One is funded by the rates paid by our customers, and as we prepare to file our application with the Ontario Energy Board, your feedback will help guide decisions on improving reliability, strengthening security, and supporting growth.
Your voice matters
We began engaging with customers in 2024 to understand their needs and priorities. That input helps shape our plans, which we refine through surveys like this one before submitting it to the Ontario Energy Board for approval.
Stay informed and in control
Explore tools and programs designed to help you better understand your electricity usage, manage your bill and stay updated on service changes.
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