​We care about you

If you are having difficulty paying your electricity bill, we may be able to help.

We understand that, sometimes, it's hard to make ends meet. At Hydro One, we care about our customers. That’s why, in partnership with the Ontario Energy Board, we offer a variety of programs to help you pay your electricity bill. Learn more about the financial assistance programs currently available below. Visit 211Ontario.ca or dial 211 for other local programs in your area.​


Low-Income Energy Assistance Program (LEAP)

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Get the perks of paperless billing

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Energy Affordability Program

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Connected with Care is our promise to you

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Ontario Electricity Support Program

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First Nations Conservation Program

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Tax credits

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Instalment plan

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Ontario Electricity Support Program

Ongoing bill credits of $45 to $113 each month for low-income households. Re-apply every 2 years.

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COVID-19 Energy Assistance Program

See if your household qualifies for a one-time credit of up to $750.

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First Nations Conservation Program

Get free energy-efficient upgrades that can help you save energy and make your home more comfortable.

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Local programs

Visit 211Ontario.ca or dial 211 for more information on resources in your area.

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Tax Credits

Find out how to apply for tax credits on your home energy costs and property taxes.

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Instalment plans

If you need more time to pay your electricity bill, find out if you qualify for an instalment plan.

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Save up to 25% off selected ENERGY STAR® products

Find energy saving rebates at select retailers.

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Budget billing

Spread your electricity costs evenly over the year to better plan your monthly budget.

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AffordAbility Fund

Thank you for your interest in the AffordAbility Fund. Unfortunately as of July 31, 2020, Applications are no longer being accepted.

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