We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:
Once you have enabled cookies for this website, please refresh by clicking here.
We’re committed to providing our customers with the latest information about electricity prices set by the Ontario Energy Board (OEB).
Since 2022, the OEB has set Regulated Price Plan (RPP) electricity prices annually on November 1st. Time-of-Use (TOU) demand periods and seasonal tiered price thresholds continue to change twice a year with the change of seasons.
You now have choice in plans! Let us help you choose a price plan that works best for you.
Have an electric vehicle (EV)? You can now charge your EV overnight at the lowest electricity price ever offered in Ontario. See details and ways to switch pricing plans below.
The majority of our customers pay Time-of-Use (TOU) prices.
TOU pricing reflects the cost of producing electricity at different times of day based on demand. TOU pricing has three periods: on-peak, when energy demand and cost is high, mid-peak, when energy demand and cost is moderate, and off-peak, when energy demand and cost is low.
TOU pricing ultimately gives you more control over your electricity bill. By adjusting your usage habits, TOU pricing enables you to save money during hours when electricity is more expensive. To learn more about TOU pricing and its three demand periods, visit Understanding Your Electricity Bill. To learn more about electricity prices, visit the Ontario Energy Board.
Time-of-Use electricity prices change throughout each weekday, when demand is
on-peak from 11am to 5pm, mid-peak from 7am to 11am and 5pm to 7pm, and
off-peak from 7pm to 7am. Prices shown below are effective until October 31, 2023.
Some of our customers without smart meters or in certain rural areas of the province, or who have chosen to switch pricing plans, fall under the Tiered Pricing plan. If you have noticed two different prices on your bill and slight changes between winter and summer seasons it is because you are on a Tiered Pricing Plan. Customers on this pricing model can submit their own meter reading to ensure that they are billed for actual consumption rather than an estimate.
Seasonal price thresholds change twice a year, on May 1 and November 1. Prices shown below are effective until October 31, 2023.
More choice is here. You can now choose to switch to the Ontario Energy Board's new Ultra-Low Overnight (ULO) price plan. Specially designed for customers who use more electricity at night, such as those who charge their electric vehicle, this new price plan can help customers keep costs down and take control of their electricity bill by shifting usage to the ultra-low overnight price period when province-wide electricity demand is lower.
This new plan has four price periods that are the same in the summer as they are in the winter. With this plan, the electricity rate from 11 p.m. to 7 a.m. is 2.4 cents/kWh, and the on-peak price (4 p.m. to 9 p.m.) is 24 cents/kWh.
To see if this change is right for you, use our calculator.
Prices shown below are effective until October 31, 2023.
Understand my bill
You may also choose to buy your electricity from an electricity retailer. Not all retail contracts are the same, most offer a fixed price over a period of time. Before you sign a contract, read it carefully so you are aware of all terms and conditions.
Remember, the contract you sign only covers the electricity cost. Delivery charges, global adjustment charges, regulatory charges, and other charges will still apply and customers will see these line items on their bill.
The Government of Ontario introduced the Ontario Electricity rebate in 2019. It’s shown at the bottom of bills as a pre-tax credit. The amount of the rebate has been reduced to 11.7% (from 17%), effective November 1, 2022.
Residential, seasonal, and small business customers are automatically eligible for the rebate, as well as any customer who is using less than 250,000 kWh a year. Registered farming businesses and licensed long-term care homes (as long as they don't share an account with a hospital) are also eligible to receive the rebate.
The rebate is calculated on the base amount of the bill prior to applying HST. The base amount includes the Electricity charge, Delivery charge, and Regulatory Charges. It excludes any other charges that may appear on bills such as late payment charges or disconnection charges. If your first bill issued after November 1, 2022 includes any usage in September and October, the rebate will be pro-rated based on the number of days in September and October at 17.0% and the number of days on and after November 1 at 11.7%.
A small number of our customers are assessed under the Weighted Average Hourly Spot Price (WAHSP). For customers who do not have an interval meter installed and who have not signed a contract with an energy retailer, or are not eligible for the Regulated Price Plan, they will be supplied under the Standard Supply Service and will be charged a price based on the current market rates weighted over the billing period, using our specific net system load shape (based on adjusted kWh).
The Hourly Ontario Energy Price (HOEP) is assessed for customers with an interval meter installed who have not signed a contract with an energy retailer. Their electricity is supplied under the Standard Supply Service and they will be charged a price based on the actual hourly market rate within their billing period (based on adjusted kWh).
Global Adjustment is collected on behalf of the Independent Electricity System Operator (IESO) and covers the cost for providing both adequate generating capacity and conservation programs for Ontario. To learn more about Global Adjustment components and costs, visit the IESO’s website.
calculator to see if you’d be better off financially by making a switch to Tiered pricing or Ultra-Low Overnight pricing. Click on the calculator to enter the information from a current bill to see the monthly difference by making a switch from Time-of-Use (TOU) to Tiered or Ultra-Low Overnight pricing.
If you’d prefer to see an estimate based on your past 12 months of usage if available*, please log on or register for
*Please note a minimum of 90 days billing history is needed to receive an estimate.
Log on or register for
Submit a secure form.
Call our automated phone system anytime at
1-888-664-9376 (press 2 or say “billing”, then press 3 or say “pricing”).