The majority of our customers pay Time-of-Use (TOU) prices.
TOU pricing reflects the cost of producing electricity at different times of day based on demand. TOU pricing has three periods: on-peak, when energy demand and cost is high, mid-peak, when energy demand and cost is moderate, and off-peak, when energy demand and cost is low.
TOU pricing ultimately gives you more control over your electricity bill. By adjusting your usage habits, TOU pricing enables you to save money during hours when electricity is more expensive. To learn more about TOU pricing and its three demand periods, visit Understanding Your Electricity Bill. To learn more about electricity prices, visit the Ontario Energy Board.
Time-of-Use Summer Periods and Prices
Time-of-Use electricity prices change throughout each weekday, when demand is
on-peak from 11am to 5pm, mid-peak from 7am to 11am and 5pm to 7pm, and
off-peak from 7pm to 7am. Prices shown below are effective until October 31, 2023.
Some of our customers without smart meters or in certain rural areas of the province, or who have chosen to switch pricing plans, fall under the Tiered Pricing plan.
If you have noticed two different prices on your bill and slight changes between winter and summer seasons it is because you are on a Tiered Pricing Plan. Customers on this pricing model can submit their own meter reading to ensure that they are billed for actual consumption rather than an estimate.
Regulated Price Plan (RPP) Seasonal Thresholds and Prices
Seasonal price thresholds change twice a year, on May 1 and November 1. Prices shown below are effective until October 31, 2023.
More choice is here. You can now choose to switch to the Ontario Energy Board's new Ultra-Low Overnight (ULO) price plan. Specially designed for customers who use more electricity at night, such as those who charge their electric vehicle, this new price plan can help customers keep costs down and take control of their electricity bill by shifting usage to the ultra-low overnight price period when province-wide electricity demand is lower.
This new plan has four price periods that are the same in the summer as they are in the winter. With this plan, the electricity rate from 11 p.m. to 7 a.m. is 2.4 cents/kWh, and the on-peak price (4 p.m. to 9 p.m.) is 24 cents/kWh.
To see if this change is right for you, use our calculator.
Prices shown below are effective until October 31, 2023.
Understand my bill
Retailer Enrolled
You may also choose to buy your electricity from an electricity retailer. Not all retail contracts are the same, most offer a fixed price over a period of time. Before you sign a contract, read it carefully so you are aware of all terms and conditions.
Remember, the contract you sign only covers the electricity cost. Delivery charges, global adjustment charges, regulatory charges, and other charges will still apply and customers will see these line items on their bill.
Ontario Electricity Rebate
The Government of Ontario introduced the Ontario Electricity rebate in 2019. It’s shown at the bottom of bills as a pre-tax credit. The amount of the rebate has been reduced to 11.7% (from 17%), effective November 1, 2022.
Residential, seasonal, and small business customers are automatically eligible for the rebate, as well as any customer who is using less than 250,000 kWh a year. Registered farming businesses and licensed long-term care homes (as long as they don't share an account with a hospital) are also eligible to receive the rebate.
The rebate is calculated on the base amount of the bill prior to applying HST. The base amount includes the Electricity charge, Delivery charge, and Regulatory Charges. It excludes any other charges that may appear on bills such as late payment charges or disconnection charges. If your first bill issued after November 1, 2022 includes any usage in September and October, the rebate will be pro-rated based on the number of days in September and October at 17.0% and the number of days on and after November 1 at 11.7%.
Weighted Average Hourly Spot Price (WAHSP)
A small number of our customers are assessed under the Weighted Average Hourly Spot Price (WAHSP). For customers who do not have an interval meter installed and who have not signed a contract with an energy retailer, or are not eligible for the Regulated Price Plan, they will be supplied under the Standard Supply Service and will be charged a price based on the current market rates weighted over the billing period, using our specific net system load shape (based on adjusted kWh).
Hourly Ontario Energy Price (HOEP)
The Hourly Ontario Energy Price (HOEP) is assessed for customers with an interval meter installed who have not signed a contract with an energy retailer. Their electricity is supplied under the Standard Supply Service and they will be charged a price based on the actual hourly market rate within their billing period (based on adjusted kWh).
Global Adjustment
Global Adjustment is collected on behalf of the Independent Electricity System Operator (IESO) and covers the cost for providing both adequate generating capacity and conservation programs for Ontario.
To learn more about Global Adjustment components and costs, visit the IESO’s website.
