Retailer Enrolled
You may also choose to buy your electricity from an electricity retailer. Not all retail contracts are the same, most offer a fixed price over a period of time. Before you sign a contract, read it carefully so you are aware of all terms and conditions.
Remember, the contract you sign only covers the electricity cost. Delivery charges, global adjustment charges, regulatory charges, the debt retirement charge (if applicable), and other charges will still apply and customers will see these line items on their bill.
Ontario Electricity Rebate
The Government of Ontario introduced the Ontario Electricity Rebate, which reduced the pre-tax amount of the bill by 31.8%, effective November 1, 2019. Effective November 1, 2020, the rebate has increased to 33.2%.
The Government of Ontario reduced the amount of the rebate to 21.2% (from 33.2%) of the bill before HST, effective January 1, 2021.
Residential, seasonal, and small business customers are automatically eligible for the rebate, as well as any customer who is using less than 250,000 kWh a year. Registered farming businesses and licensed long-term care homes (as long as they don't share an account with a hospital) are also eligible to receive the rebate. The rebate appears at the bottom of the bill as a separate line item.
The rebate is calculated on the base amount of the bill prior to applying HST. The base amount includes the Electricity charge, Delivery charge, and Regulatory Charges. It excludes any other charges that may appear on bills such as late payment charges or disconnection charges. If your first bill issued after January 1, 2021, includes any usage in November and December, the rebate will be pro-rated based on the number of days in November and December at 33.2% and the number of days on and after January 1 at 21.2%.
Weighted Average Hourly Spot Price (WAHSP)
A small number of our customers are assessed under the Weighted Average Hourly Spot Price (WAHSP). For customers who do not have an interval meter installed and who have not signed a contract with an energy retailer, or are not eligible for the Regulated Price Plan, they will be supplied under the Standard Supply Service and will be charged a price based on the current market rates weighted over the billing period, using our specific net system load shape (based on adjusted kWh).
Hourly Ontario Energy Price (HOEP)
The Hourly Ontario Energy Price (HOEP) is assessed for customers with an interval meter installed who have not signed a contract with an energy retailer. Their electricity is supplied under the Standard Supply Service and they will be charged a price based on the actual hourly market rate within their billing period (based on adjusted kWh).
Global Adjustment
Global Adjustment is collected on behalf of the Independent Electricity System Operator (IESO) and covers the cost for providing both adequate generating capacity and conservation programs for Ontario.
To learn more about Global Adjustment components and costs, visit the IESO’s website.
