Transmission Commercial & Industrial Customers

Introduction to your Large Customer Account Management Team

Our team strives to be a trusted partner to customers by championing positive experiences, driving customer-focused results and energizing life in the communities in which we all work and live.
 
We offer programs for our large customers to help manage their electricity supply connections with our network. These programs have been developed in accordance with various regulations and Market Rules and the obligations they place on participants.
 
Email us at LargeAccounts@HydroOne.com.

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Transmission power quality

Learn how to define and report power quality incidents using our online form

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Transmission load connections

There are seven phases of the Transmission Load Connection Process

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Transmission
COVER

Learn more about the COVER process for transmission-connected generators

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