New connections and service upgrades

Centralized Capacity Information Map

The Ontario Energy Board (OEB) has launched the Centralized Capacity Information Map (CCIM). Hydro One Distribution contributed to this initiative, and our system load capacity data is now included in the map.

Visit the OEB's website
Photo of man using the OEB's Centralized Capacity Information Map on a laptop


This map contains high-level available load capacity information to support a variety of load customer connections (in some cases, electric vehicle charging station sites) and upgrades. Please note that this map is purely for information purposes; you must work with Hydro One directly to schedule your connection and have it installed. For capacity-related enquiries, see our contact details below.
 

After consulting the map

Next steps

For commercial electric vehicle (EV) charging connections

Please visit EV Charging Station Connections for details on submitting an EV consultation request form, receiving a feasibility assessment and completing a non-residential EV charger connection request form, and to learn more about the approval process.

For residential or small business (< 50 kW) connection requests 

Please contact customer service 1-888-664-9376 or visit our contact page

For additional information regarding available capacity for Commercial & industrial (> 50 kW) connections

Please contact Commercial & Industrial Customer Relations at CICR@HydroOne.com

Centralized Capacity Information Map

Visit the OEB's website

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