Connecting your business to the future of electric mobility

EV charging connection procedures

Hydro One is committed to supporting the transition to electric vehicles and understands the growing demand for reliable charging infrastructure. We are dedicated to helping businesses like yours provide convenient and accessible EV charging solutions to your customers and partners. Our intuitive process for connecting EV Charging Station infrastructure streamlines the process of connecting your non-residential EV chargers to our distribution system.

Person charging their electric vehicle

Who is eligible?

The EVCCP applies to non-residential customers installing EV charging stations, including:

  • Publicly accessible DC fast charging stations

  • Workplace charging

  • Commercial EV fleet charging

  • Charging for multi-unit residential/commercial buildings (owned/operated by building owner or third party)

  • The primary purpose of the new or upgraded connection must be specific to an EV charging facility


Interested in residential/home EV chargers? Visit our EV Buyer's Guide page for more information.

Truck

The connection roadmap

Step 1

(Optional)

Submit an EV consultation request form

Provide us with initial information about your EV charging project. The preliminary consultation request is optional and intended for determining initial site feasibility. You may proceed directly to Step 3 if you do not need to evaluate different site options.

EV consultation request form

Step 2

Receive a feasibility assessment

Within 15 calendar days, we'll assess your site's compatibility and available capacity. You'll receive a report detailing the results of this assessment.

Step 3

(We recommend starting with step 1)

Submit a non-residential EV charger connection request form

Submit your detailed connection request, including all required documentation.

Connection request form

Step 4

Application review

We will review your application for completeness and notify you within 15 calendar days if additional information is required.

Step 5

Offer to connect (OTC)

Upon approval, you'll receive an official Offer to Connect (OTC) within 60 days, confirming your eligibility to proceed with your EV charging project.

We're here to help

Questions about the preliminary consultation process?

CICR@HydroOne.com

For questions during the connection request phase:

EVConnectionRequest@HydroOne.com
Learn more about our conditions of service