of Ontarians don’t have a fully complete emergency preparedness kit

We care about your safety. Be ready for extreme weather with our tools.

Image of Hydro One employee handing customer an emergency preparedness kit
Image of interviewee holding a Hydro One emergency outage kit

Why should you be prepared?

We understand how important it is to keep you and your family safe. Whether it’s extreme weather or a power outage, having an emergency preparedness kit is essential. We asked our customers just how prepared they are for an emergency, and what should be in a preparedness kit.

We’re here for you, and our team is ready to help with tools before and after the power goes out.

Build your preparedness kit

Meet Britney, one of our knowledgeable team members, who offers advice on the items to have on hand for up to 72 hours without power.

Image of Hydro One Employee unpacking an emergency preparedness kit
What's in our kit?

Here are the items we recommend having on hand to ensure you have what you need for up to 72 hours without power:

  • Windup or battery powered flashlight
  • Windup or battery powered radio
  • Portable external battery charger for smart devices
  • Water (2 litres per person per day)
  • Canned or dried food that won't spoil
  • Manual can opener
  • Batteries for your flashlight and radio
  • Cash
  • Blankets
  • Candles and matches
  • A paper list of emergency numbers and important contacts
  • First aid kit
  • Any other medical items and prescriptions you require
  • Download the Hydro One app (iOS or Android) to track and receive notification to keep you up to date