Forms and Resources

photo of call agents

We can help you locate underground cables on your property, temporarily disconnect power to allow for maintenance, or trim trees that pose a hazard. If you need to request any of these services from us, navigate to the Request a Service page and follow the prompts.

Below, you'll find links to forms for program enrolment, consent for disclosure of information, declarations, notifications, and other requests for all customer types.



Name and Link(s)

AutoPay Enrolment Form

The form is currently unavailable. Please contact us at 1-888-664-9376.

Consent for Disclosure of Information to a Third Party Agreement or Termination Form

The form is currently unavailable. Please contact us at 1-888-664-9376.

Damage Claims Form

Download and complete the PDF claims form and email to claims@hydroone.com with Subject: Hydro One Damage Claims Division
English (PDF) |  French (PDF)

Declaration Form - Unmetered Services Customer Annual Load Accuracy

The English form is currently unavailable. Please contact us at business.customer.centre@hydroone.com.
French (PDF)

Declaration Form - Unmetered Lighting

The form is currently unavailable. Please contact us at business.customer.centre@hydroone.com.

Declaration Form - Year-Round Residential Rate Status

The form is currently unavailable. Please contact us at 1-888-664-9376.

First Nations Delivery Credit and HST Exemption Form​

The English form is currently unavailable. Please contact us at 1-888-664-9376.
French (PDF)

Hydro One Medical Condition Consent Form​

The form is currently unavailable. Please contact us at 1-888-664-9376.

Hydro One Medical Condition Information Form

The form is currently unavailable. Please contact us at 1-888-664-9376.

Large Vessel Move Application Form

The form is currently unavailable.

Notice of Deceased Customer or Estate Changes Form

The form is currently unavailable. Please contact us at 1-888-664-9376.

Ontario Electricity Rebate (OER) Self-declaration Form

English (PDF)

Read Only Access Agreement for Interval Metered Accounts

English (PDF)

Hydro One Read Only Access Agreement for ION MODBUS Protocol

English (PDF)

Request for Monthly Aggregated Electricity Consumption Data Form

English (PDF)

Summary Billing Enrolment Form

The form is currently unavailable. Please contact us at business.customer.centre@hydroone.com.