Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

Hydro One is committed to operating safely in an environmentally and socially responsible manner and to partnering with our customers and community stakeholders to build a brighter future for all.

Read Our 2019 Sustainability Report

Key Sustainability Priorities

Our vision of a better and brighter future for all, guides our sustainability priorities. Our sustainability program focuses on the impact of climate change on our business and on how we can reduce our environmental footprint; strengthening our Indigenous and community partnerships in order to build socio-economic capacity across the province; and diversifying our talent across our workforce.

2019 ESG Highlights


96% of the energy we transmit and distribute is from zero-carbon sources1.

Find Out More

We reduced paper bill mailings by approx 1.5 million with our e-billing program.

Find Out More

20,000+ households worth of power saved.

Find Out More

Achieved our highest-ever annual spend supporting Indigenous businesses.

Find Out More

We met our gender diversity commitments and launched a diversity and inclusion council.

Find Out More

We established a safety improvement team.

Find Out More

Received our brand re-designation from the Canadian Electricity Association.

Find Out More

We established a corporate-wide sustainability committee.

Find Out More

We increased ESG reporting transparency.

Find Out More

Message from Our CEO

The events of 2020 have put a spotlight on the collective responsibility that governments, companies and individuals share in building a more sustainable world with equal, inclusive opportunities for people of all races, orientations and backgrounds.

Read Letter
Message from Our CEO
Sustainability in Action
Hydro One is helping Ontarians live a better and brighter future. Through our network of businesses, we are growing and evolving to meet the expectations of shareholders, our regulator, Indigenous Peoples and the customers we serve. Here are just a few stories of our success.

1As determined by the Canadian Energy Regulator, Ontario’s electricity mix has increased from 90% to 96% zero-carbon emitting sources over the period 2014–2018.,