Sustainability Report



Enabling Ontario’s Clean Energy Future

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A Sustainable Future

Hydro One is committed to being an industry leader in sustainability and understand that our long-term performance depends on incorporating sustainability into all aspects of our business. We’re guided by our vision of a better and brighter future for all, and we aim to energize life for people, the planet and communities across Ontario.

Sustainability Policies
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Diversifying our talent across our workforce and creating an equitable and inclusive work environment is vital to a thriving economy.

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Effectively managing the impact of climate change on our business and province is essential to support the energy transition in Ontario.

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Strengthening our partnerships with Indigenous groups and other communities will build socio-economic growth across the province.

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Top Accomplishments

We set ambitious goals to further execute the sustainability priorities of our corporate strategy, where we believe we can make the greatest impact.

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Standing up for people

Hydro One strives for a workplace with a culture of dignity, respect, trust and belonging, reflecting the diversity of Ontario

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Female leaders

In 2022, we conducted numerous Diversity, Equity and Inclusion (DEI) training conferences as part of our commitment to diversity and inclusion creating a safe and diverse culture.

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We’re building a world-class safety culture and in 2022, we achieved our lowest-ever recordable injury rate of 0.62 per 200,000 hours worked, a 16% improvement over 2021.

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Mentees & Membership

We continue to support and value women and diverse employees. In 2022 multiple mentorship programs were introduced, focusing on retention and apprenticeship programs.

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Power to Give

Our employee giving campaign, Power to Give, provides opportunities for employees to connect with colleagues, and make a meaningful difference in communities across Ontario.




Fundraising Events


Organizations Supported


Volunteer Hours

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2023 Goals

Our plans for a brighter future

Safety First

Advance key initiatives of the Safety Improvement Plan and continue to integrate training into our operational processes.

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Hydro One Employee

Talent Preservation

Continue to develop mentorship programs for career growth and hire recent graduates through the revitalized two-year New Grad Training and Development Program.


Diversity, Equity & Inclusion

Roll out the Step-Up Program on Inclusion, Psychological Safety and Respect in the workplace to empower and inspire employees to take action.

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A Greener Ontario

Hydro One has a pivotal role to play in transmitting and distributing clean electricity across the province of Ontario. We believe that by harnessing the power of renewable energy, adopting innovative technologies, and nurturing a culture of environmental stewardship, we can build a thriving and sustainable province for generations to come.

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Net Zero

By 2050

In 2022, we reduced our GHG emissions by 7% compared to the 2018 baseline. As we work towards a greener Ontario, we’re committed to Net-Zero GHG emissions by 2050.

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Energizing Economies

We’ve invested approximately $2.1 billion in capital to expand the electricity grid, renew and modernize existing infrastructure; attracting new businesses, creating jobs and helping communities in Ontario thrive.

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Emergency Awards

Our team was recognized by the Edison Electric Institute, receiving two additional Emergency Response Awards for our storm recovery efforts from major storms, including the historic May Derecho storm in 2022.

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2023 Goals

Our plans for a brighter future

Reducing emissions

We're working towards reducing carbon emissions to reach our goal of 30% by 2030.

Electric Vehicle Charging
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Conserving Ontario’s biodiversity

Identify critical habitats and species that need protection to help support the sustainability of local ecosystems and our province’s agricultural economies.


Avoiding accidents

Maintain spill tracking, identifying preventable ones and determine whether any recommendations could be made to reduce accidents further.

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Helping communities thrive

Hydro One provides more than safe and reliable power. We’re responsible for energizing life for people and communities across Ontario

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Indigenous Procurement

We encourage suppliers to procure from Indigenous businesses during major projects and provide meaningful business opportunities. We’re on track to meeting our 5% Indigenous procurement spend by 2026.

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Equity Partnership

Our new Equity Partnership Model will transform the way First Nations participate in and benefit from critical infrastructure development in Ontario. On new, future large-scale capital transmission line projects exceeding $100 million, First Nations communities can invest in 50% of the equity.

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Community Investment

Through our Community Investment programs such as Energizing Life Community Fund and partnerships, we’ve had a positive impact on the lives over 715,000 Ontarians, exceeding our original 2022 goal of 600,000.

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2023 Goals

Our plans for a brighter future


Establish new Indigenous employment targets and rolling out additional Indigenous cultural awareness training for all employees.

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Equal access for all

Invest in infrastructure to support the expansion of broadband to remote communities across the province.


Customer satisfaction

Implement new Ultra Low Overnight pricing to enable greater choice and continue to use analytics to improve customer experience.

Man Smiling

See how we are Energizing Life in Ontario

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Supporting Ontario Farmers with S.H.E.D. Talks

Gateway CERH is empowering the agricultural community to find local support systems.

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Movement Matters in Muskoka

Learn how Enliven Cancer Care has enriched the lives of cancer patients and survivors.

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Saving a life thanks to CPR

Two students demonstrate the benefits of CPR training after saving a woman’s life.

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Celebrating women in trades

See how Mackenzie Gillan, a Power Line Apprentice, is making waves in a typically male-dominated industry.

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Improving child and youth mental health systems

Leslie Kulperger is dedicating her life to co-create changes to reduce the risk of child and youth suicide.

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Ramping up community connections

The Matachewan First Nation community is building an accessibility ramp to help keep elders connected.

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