The OEB decided that the delivery rates charged to
customers are subsidized by other customers and don’t reflect the actual cost to serve them.
Read the OEB's Decision here. To learn more about seasonal rates ending, visit the OEB’s website.
The OEB has directed us to implement this change on a going forward basis as of January 1, 2023.
Seasonal customers aren’t eligible for the government subsidy — Distribution Rate Protection — which caps the distribution rate portion of the delivery charge to a maximum amount of $38.08 per month. To be eligible for this subsidy, your property must be your principal residence and you must live their four days of the week for eight months of the year.
We won’t make any additional revenue from ending
rates. This change only impacts how overall costs are recovered between residential
Most seasonal customers are currently billed
We’ll continue to bill seasonal customers on a quarterly basis. If you prefer to receive
monthly bill, you may sign up for our budget billing program.
If your seasonal property is your principal
you’ll need to fill out a declaration
to acknowledge that you live at the residence at least four days a week for eight months
year and provide a copy of your driver’s licence that shows your address for this
As your rate class has changed, we need to calculate
Delivery charges using Medium Density rates for any usage on and after January 1, 2023.
Delivery charges shown on page 3 are calculated using Seasonal rates for any usage