Fraudulent insurance and account detail calls
Enova Power Corp. recently received a call from a customer alerting them that they received a call from someone claiming to be from Hydro One, asking for the customer’s name and residence, stating they needed their insurance details on file in case of a fire. The customer got suspicious and asked for a name and call—back number, which the scammer wouldn’t provide.
Enova Power Corp. also received notice that other customers have received calls from someone claiming to be from Hydro One asking for account information. Enova’s customer care representatives have also received calls directly from scammers claiming to be from Hydro One asking about the account status of the targeted customer’s address and account information.