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Public Safety

Here are the Top 10 Electrical Safety Tips to protect you and your family. From flying a kite to DIY home projects, it's important to keep these in mind. Be aware of your surroundings as electrical equipment can be extremely dangerous if you're not cautious. Safety always comes first.

1. Request a locate before any digging project

Do you know what’s below? Underground infrastructure can be just below the surface of your lawn. From planting a tree to building a deck, or installing a pool, it’s important for you or your contractor to request a locate first.

It’s free. It’s easy. It’s the law.

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Protect your property and loved ones

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Avoid causing a power outage and costly repairs

For projects big or small, always request a free locate first. | 1-800-400-2255

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2. Plant trees 8 metres or more away from power lines

Plan ahead to ensure that, as the tree matures, its branches don’t interfere with power lines. Learn more.

3. Get a temporary disconnect when pruning trees near power lines

If your trees are close to power lines, it’s recommended to hire an arborist to prune your trees. For the safety of the arborist, contact us in advance to request a Temporary Disconnect.

4. Never tamper with electrical equipment

It’s very dangerous to try to open, remove content, or touch the inside of any electrical equipment, such as locked steel cabinets that contain transformers.

5. Teach kids to play safe

Help kids find safe places to play, away from utility poles and power lines. Talk to your children about electrical safety and remind them never to climb trees near power lines.

6. Stay in your vehicle if a power line falls on it

Stay inside and call 9-1-1.

7. Stay 10 metres or more away from a downed power line

If you see a downed power line caused by a storm or accident, report it to Hydro One at 1-800-434-1235.

8. Stay 3 to 6 metres from an overhead power line

Look up and be aware with any outdoor activities like flying kites, climbing trees, using ladders or cutting branches. Always carry equipment horizontally.

9. Leave immediately if there’s a fire and your vehicle has a power line on top of it

Do the “bunny hop” – Jump out with your feet together so that you don't touch the ground and vehicle at the same time.

10. Power lines can arc if you get too close

You don’t have to touch a power line to get a deadly shock. If you get too close, electricity can jump or “arc” to you or your tools, so always stay 3 metres back.

Image of a gopher digging a hole in a grass with power lines inside, and the words Click Before You Dig above it

Before you start digging to plant a tree, build a fence, or install a deck, request an underground locate to find what utility cables exist on your property.

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Request tree trimming service

Request tree trimming service

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Prepare a power outage kit

Prepare a power outage kit

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Read about our health and safety

Read about our health and safety

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6 ways to prevent lightning strikes

6 ways to prevent lightning strikes

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