Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

d39c280d-3e07-47fd-83b2-c7363a8debd4


Get power outage information on the go

Hydro One Mobile is a FREE app available for two of the most popular smartphone devices, Google Android and Apple iPhone®, as well as the Apple iPad®! Use the app to see planned and unplanned power outages in our service territory, the cause of the outage (if known), crew status and estimated restoration times, outage summaries by region or city, or search by postal code.

Download the Hydro One Mobile application from these app stores:

button: Get it on Google Play

Google Play

Get Hydro One Mobile for your Android device here.

button: Download from the App Store

iTunes/App Store

Get Hydro One Mobile for your iPhone or iPad here.

Key benefits and features:
 

icon of a location pin on a map

Storm Center3

Mobile version of Hydro One’s Storm Center3, which is available 24/7 and is updated every 15 minutes.
 

icon of an events tent with a banner over it

News and Tips

The latest Hydro One news, tips and announcements delivered directly to your smartphone.
 

icon of a telephone with a lightning bolt behind it

Contact Info

Numbers to call to report outages or make billing and service inquiries, plus links to Hydro One's Twitter account.
 

You might also be interested in signing up for...

Photo of Hydro One bucket trucks near the Canada/US Border heading to Florida for Hurricane Irma relief efforts

Outage Alerts

While we work hard to prevent outages, they do still occur. Alerts are just one tool to help prepare for power outages. Sign up to be alerted by email or text message when your power goes out, and when you can expect it to be back on.

Learn More

Image of a hand turning on a light switch

High Usage Alerts

Avoid bill surprises with High Usage alerts. Using 30 per cent more than last year? We will let you know.

Learn More

Photo of a Hydro One customer doing budgeting of her bills using a calculator and pen and paper

Budget Billing

No more highs and lows, just a predictable monthly amount based on the way you use electricity.

Learn More