For the best website experience, please enable JavaScript on your Internet browser.
We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:
Once you have enabled cookies for this website, please refresh by clicking here.
Hydro One Mobile is a FREE app available for two of the most popular smartphone devices, Google Android and Apple iPhone®, as well as the Apple iPad®! Use the app to see unplanned power outages in our service territory, the cause of the outage (if known), crew status and estimated restoration times, outage summaries by region or city, or search by postal code.
Get Hydro One Mobile for your Android device here.
Get Hydro One Mobile for your iPhone or iPad here.
The latest mobile version of Hydro One’s Storm Centre, which is available 24/7 and is updated every 10 minutes with outage information.
Log in directly to myAccount through the app, where you can sign up for alerts, request services, view your bill, or change your account preferences.
The latest Hydro One news and tips, links to our official Twitter feed, plus numbers to call to report outages or make billing or service inquiries.
While we work hard to prevent outages, they do still occur. Alerts are just one tool to help prepare for power outages. Sign up to be alerted by email or text message when your power goes out, and when you can expect it to be back on
Learn More
Avoid bill surprises with High Usage alerts. Using 30 per cent more than last year? We will let you know.
No more highs and lows, just a predictable monthly amount based on the way you use electricity.
Get alerts by email or SMS text when your power goes out, and when you can expect it back on.
Avoid bill surprises with high usage alerts. Using 30 per cent more than last year? We will let you know.
