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Get power outage information on the go

Hydro One Mobile is a FREE app available for two of the most popular smartphone devices, Google Android and Apple iPhone®, as well as the Apple iPad®! Use the app to see unplanned power outages in our service territory, the cause of the outage (if known), crew status and estimated restoration times, outage summaries by region or city, or search by postal code.

Download the Hydro One Mobile application from these app stores:
button: Get it on Google Play

Google Play

 

Get Hydro One Mobile for your Android device here.

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iTunes/App Store

 

Get Hydro One Mobile for your iPhone or iPad here.

Key benefits and features:
 

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Storm Centre

The latest mobile version of Hydro One’s Storm Centre, which is available 24/7 and is updated every 10 minutes with outage information.
 

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myAccount

Log in directly to myAccount through the app, where you can sign up for alerts, request services, view your bill, or change your account preferences.
 

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News & Contacts

The latest Hydro One news and tips, links to our official Twitter feed, plus numbers to call to report outages or make billing or service inquiries.
 

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Outage Alerts

While we work hard to prevent outages, they do still occur. Alerts are just one tool to help prepare for power outages. Sign up to be alerted by email or text message when your power goes out, and when you can expect it to be back on.

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High Usage Alerts

Avoid bill surprises with High Usage alerts. Using 30 per cent more than last year? We will let you know.

Learn More

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Budget Billing

No more highs and lows, just a predictable monthly amount based on the way you use electricity.

Learn More

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Outage alerts

Get alerts by email or SMS text when your power goes out, and when you can expect it back on.

Sign up
photo of a hand flicking on a light switch

High usage alerts

Avoid bill surprises with high usage alerts. Using 30 per cent more than last year? We will let you know.

Sign up
photo of a woman doing budgeting on her laptop

Budget billing

No more highs and lows, just a predictable monthly amount based on the way you use electricity.

Sign up