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High Usage Alerts

Because nobody likes surprises.

With High Usage Alerts, you'll receive alerts in your inbox and be able to view your usage trends, get estimates of your monthly bill, and retrieve energy savings tips!
 


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Eligibility

All residential and business customers are eligible to sign up for High Usage Alerts if we have 13 months or more history of delivering electricity to you. High Usage Alerts are not available to Seasonal Residents.

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Alert Trigger

If you are trending to use 30 per cent more electricity compared to the same period last year, we will let you know. The alert will arrive between the 7th and 21st day after you received your prior bill.

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Email Alert

The High Usage Alert system can be customized to your needs and preferences. If you prefer to receive information from us via email, that is what we will send you.

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Sign Up

To sign up, log in to myAccount and select the “Receive High Usage Alerts" under “My Profile". We will email you if you are trending to use 30 per cent more electricity compared to the same time period last year.




With High Usage Alerts you'll receive alerts in your inbox, and be able to view your usage trends, get estimates of your monthly bill, and retrieve energy savings tips!

Sign up for High Usage Alerts

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Summary Billing

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Budget Billing

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Outage information at your fingertips

Get updates every ten minutes and track local weather with the Storm Centre online map and Hydro One mobile app .

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