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View Usage Trends
Eligibility

All residential and business customers are eligible to sign up for High Usage Alerts if we have 13 months or more history of delivering electricity to you. High Usage Alerts are not available to Seasonal Residents.

Alerts in Your Inbox
Alert Trigger

If you are trending to use more than 30 per cent electricity compared to the same period last year, we will let you know. The alert will arrive between the 7th and 21st day after you received your prior bill.

Retrieve Energy Saving Tips
Email Alert

The High Usage Alert system can be customized to your needs and preferences. If you prefer to receive information from us via email, that is what we will send you.

Estimate of Final Bill
Sign Up

To sign up, log in to myAccount and select the “Receive High Usage Alerts" under “My Profile". We will email you if you are trending to use more than 30 per cent of your electricity usage compared to the same time period last year.



With High Usage Alerts you'll receive alerts in your inbox, and be able to view your usage trends, get estimates of your monthly bill, and retrieve energy savings tips!

Sign up for High Usage Alerts

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my
Account

Easily pay your bill, change your preferences and more.

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Budget Billing

Spread your electricity costs evenly over the year to better plan your monthly budget.

Learn More

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Summary Billing

Save time, and stay organized. With Summary Billing, we will update your myAccount with one bill to summarize all of your accounts with us.

Learn More

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Paperless Billing

With Paperless Billing you can enjoy quick, convenient online access to your account. Anywhere, anytime. You will also reduce your footprint and support the environment.

Learn More

Download the Hydro One Mobile application from these app stores

Use the app to see planned and unplanned power outages in our service territory, the cause of the outage (if known), crew status and estimated restoration times, outage summaries by region or city, or search by postal code.

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Google Play

Get Hydro One Mobile for your Android device here.

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iTunes/App Store

Get Hydro One Mobile for your iPhone or iPad here.