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With High Usage Alerts, you'll receive alerts in your inbox and be able to view your usage trends, get estimates of your monthly bill, and retrieve energy savings tips!
All residential and business customers are eligible to sign up for High Usage Alerts if we have 13 months or more history of delivering electricity to you. High Usage Alerts are not available to Seasonal Residents.
If you are trending to use 30 per cent more electricity compared to the same period last year, we will let you know. The alert will arrive between the 7th and 21st day after you received your prior bill.
The High Usage Alert system can be customized to your needs and preferences. If you prefer to receive information from us via email, that is what we will send you.
To sign up, log in to
myAccount and select the “Receive High Usage Alerts" under “My Profile". We will email you if you are trending to use 30 per cent more electricity compared to the same time period last year.
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