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Get power outage information on the go

Hydro One Mobile is a FREE app available for two of the most popular smartphone devices, Google Android and Apple iPhone®, as well as the Apple iPad®! Use the app to see unplanned power outages in our service territory, the cause of the outage (if known), crew status and estimated restoration times, outage summaries by region or city, or search by postal code.

Download the Hydro One Mobile application from these app stores:
button: Get it on Google Play

Google Play

Get Hydro One Mobile for your Android device here.

button: Download from the App Store

iTunes/App Store

Get Hydro One Mobile for your iPhone or iPad here.

Key benefits and features:

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Storm Centre

Mobile version of Hydro One’s Storm Centre, which is available 24/7 and is updated every 10 minutes.

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News and Tips

The latest Hydro One news, tips and announcements delivered directly to your smartphone.

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Contact Info

Numbers to call to report outages or make billing and service inquiries, plus links to Hydro One's Twitter account.

You might also be interested in signing up for...

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Outage Alerts

While we work hard to prevent outages, they do still occur. Alerts are just one tool to help prepare for power outages. Sign up to be alerted by email or text message when your power goes out, and when you can expect it to be back on.

Learn More

Image of a hand turning on a light switch

High Usage Alerts

Avoid bill surprises with High Usage alerts. Using 30 per cent more than last year? We will let you know.

Learn More

Photo of a Hydro One customer doing budgeting of her bills using a calculator and pen and paper

Budget Billing

No more highs and lows, just a predictable monthly amount based on the way you use electricity.

Learn More