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We know the impact unexpected disruptions can have on your day-to-day life. Your safety and comfort are priority and we’re committed to responding as quickly and safely as possible in the event of an outage.
Get real-time updates and alerts with our easy-to-use tools.
Download on the
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We’ll notify you when there’s an outage in your area, when we have updates, and when power is restored. You’ll also be able to report an outage by text! To sign up, you must have myAccount.
The outage map is your one stop shop for information on current outages. The map is updated every 10 minutes as information comes in from crews on-site.
For information on the go, download the Hydro One app for iPhone or Android.
Sign up to receive outage alerts and we’ll text you if an outage is affecting your property. We’ll provide you with relevant updates and alert you when power has been restored.
Simply enter your city or address in the search window located at the top left corner of the outage map.
Our outage map is updated every 10 minutes, with reliable information. This map is easily accessible from your desktop, tablet or mobile phone.
Learn what to include in your emergency preparedness kit to keep you and your family safe during a power outage.