Connecting Chapleau

2026 Delivery rates

Hydro One delivers electricity safely and reliably to homes and businesses in Ontario, including joining the township of Chapleau.

Our regulator, the  Ontario Energy Board  (OEB), has approved various delivery rates for 2026. These rates will apply to electricity use effective January 1, 2026 and will be reflected on the delivery line on your bill.


Our role in Ontario's electricity system

infographic of Hydro One's role in the electricity system
What's changing? Changes to the delivery line
Update to our distribution rates to reflect the higher costs of distributing electricity over our low-voltage system. Increase
Update to our transmission rates to reflect the higher costs of transmitting electricity over our high-voltage system. Increase
New cost/credit adjustments. Increase/decrease depending on the rate class

How will your bill change?

The table below shows the bill impacts of the January 1, 2026 delivery charge update for a typical/average customer. See where the rate class is shown on your bill.

Rate class Monthly consumption
(kWh)
Monthly peak
(kW)
Difference
($)
Difference
(%)
Residential (with DRP) [R1] 750 - $0.50 0.3%
General service less than 50 kW [GSe]* 2,000 - $10.47 2.3%
General service 50 to 4,999 kW [GSd]* 20,000 90 $551.41 6.4%
USL* 60 - $54.53 2.5%
Sentinel light* 220 - $2.26 3.2%
Street light* 8,300 - $0.36 0.8%

What are the new delivery rates?

Delivery rates Residential1[R1] General service less than 50 kW [GSe] General service 50 kW to 4,999 kW7[GSd] Unmetered scattered load Sentinel lighting Street lighting MicroFIT
Charge determinant Energy (kWh) Energy (kWh) Demand (kW) Energy (kWh) Energy (kWh) Energy (kWh) ($/month)
Fixed charge ($/month) $74.62 $32.78 $105.55 $38.29 $3.51 $3.42 $5.00
Variable charge ($/kWh or $/kW)2 $0.0002 $0.0821 $23.0620 $0.0399 $0.2006 $0.1305 -
RTSR-NW ($/kWh or $/kW) -adjusted usage $0.0131 $0.0104 $3.16623 $0.0087 $0.0076 $0.0076 -
RTSR-NW ($/kWh or $/kW) -EVC Rate (adjusted usage) - - $0.53833,4 - - - -
RTSR-CONN ($/kWh or $/kW) -adjusted usage $0.0094 $0.0080 $2.40733 $0.0064 $0.0058 $0.0058 -
RTSR-CONN ($/kWh or $/kW) -EVC Rate (adjusted usage) - - $0.40923,4 - - - -
Line loss adjustment factor 5 1.076 1.096 1.061 1.092 1.092 1.092 -

What are the new regulatory charges?

Regulatory charges Residential1 General service less than 50 kW General service 50 kW to 4,999 kW Unmetered scattered load Sentinel lighting Street lighting MicroFIT
Wholesale market service charge ($/kWh) - not including CBR $0.0041 $0.0041 $0.0041 $0.0041 $0.0041 $0.0041 -
Capacity Based Recovery (CBR) ($/kWh) - applicable for class B customers $0.0006 $0.0006 $0.0006 $0.0006 $0.0006 $0.0006 -
Rural or remote rate protection charge ($/kWh) $0.0006 $0.0006 $0.0006 $0.0006 $0.0006 $0.0006 -
Standard supply service - admin charge ($/month)6 $0.25 $0.25 $0.25 $0.25 $0.25 $0.25 $0.25

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Frequently asked questions

When did Hydro One take over Chapleau PUC?

On May 23, 2023, Hydro One was appointed the interim licensee for Chapleau PUC and later filed an application with the Ontario Energy Board (OEB) to acquire the utility. The request was approved on April 18, 2024.

Why are delivery rates changing?

Our regulator, the Ontario Energy Board has approved cost/credit adjustments (also known as rate riders), effective January 1, 2026. These adjustments are reflected on the Delivery line on bills.

What's rural or remote rate protection charge?

This is a portion of the Regulatory charges line item on the bill. This OEB-approved charge is designed to reduce costs for eligible customers located in rural or remote areas where the costs of distributing electricity is higher. This charge is paid by all electricity consumers in the province to fund Rural or Remote Rate Protection that residential (year-round) with a low density receive. The new charge is 0.06 cents per kWh (from 0.15 cents per kWh), effective January 1, 2026.

What rates and charges are included in the Delivery line?

Delivery charges are made up of the following items:

  • Distribution rates are designed to recover our costs for the poles, wires, meters, stations that are used to deliver electricity to your home or business, as well as the costs related to meter reading, billing, and customer service. Distribution rates include a fixed monthly service charge that doesn’t change no matter how much electricity you use. Distribution rates include:
    • a monthly service charge that does not change no matter how much electricity you use, and
    • a distribution volume charge that varies based on how much electricity you use (this charge only applies to non-residential customers).
  • A smart meter entity charge of $0.42 per month that we collect on behalf of the IESO. This charge is effective until December 31, 2027 and only applies to residential and general service energy-billed customers.
  • Cost or credit adjustments (also known as rate riders) – adjustments to reconcile for costs or surpluses incurred while providing electricity to customers.
  • Transmission rates recover the costs to operate and maintain the high-voltage transmission system and vary based on how much electricity you use.
  • An adjustment for line losses for low-volume customers.
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Connected with Care

We value you and know that sometimes you may need a little extra care. If you ever have difficulty paying your bill, we have helpful solutions available to you.

You may qualify for these programs:

Low-Income Energy Assistance Program (LEAP)

Are you a lower-income customer having difficulty paying your bill? You may qualify for a grant of up to $650 or up to $780 if your home uses electric heat.

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Ontario Electricity Support Program
(OESP)

You may qualify for on-bill credits of $35 or more. The amount of the credit depends on how many people live in the home and the combined household income.

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