Hydro One’s Joint Use/Broadband Choice-Based Model is now live. Read the Announcement and updated FAQs.

Hydro One Distribution Joint Use

In order to best serve interested parties within our communities, Hydro One works with a variety of companies to enable attachments on our distribution poles.

These companies include:

  • Telecommunication
  • Local Distribution Companies (LDCs)
  • Generators
  • Municipalities & First Nations.

Click on the icons below for more information and resources.

photo of a Hydro One lineman at the top of a wooden distribution pole

Enabling partners to access our assets effectively and efficiently

To better support Hydro One partners to achieve the timely deployment of distribution joint use requests, Hydro One launched a choice-based operating model in September 2021. The choices are the following:

  1. Applicant Execution – Interested distribution joint use partners may choose to engineer, procure, construct (“EPC”) the work required on Hydro One infrastructure using a qualified Hydro One-approved service provider to execute work in accordance with Hydro One’s technical, commercial, operational, and regulatory requirements.

  2. Hydro One Execution – Based on resourcing considerations and availabilities, distribution joint use partners may choose to request that Hydro One execute related work in support of broadband deployment, consistent with our traditional distribution joint use processes.

Attachments which are not permitted on Hydro One distribution poles

Hydro One will not accept any attachments from organizations that do not have an executed licensed pole attachment agreement or that poses a risk to the safety of th​e public, Hydro One staff or our assets, including but not limited to:

  • Personal/Private Signage
  • Security Cameras
  • Convex Mirrors
  • Basketball Nets​


Hydro One accepts requests to attach on our assets from:

Telecommunication Companies Local Distribution Companies (LDCs) Generators Municipalities and First Nations


Hydro One accepts requests to move/relocate our assets from:


Road Authorities/MTO

In the near future, the Joint Use Management Portal (JUMP) will also be available for municipal road authorities to submit relocation requests.
 

Private Landowners

For private landowners looking to begin the relocation of Hydro One’s assets, please contact our Customer Service team at 1-888-664-9376 Mon-Fri, 7:30 AM - 8:00 PM.


News & Announcements

Get the latest news and updates for your business here

Distribution Joint Use Contacts

For information on distribution joint use pole attachment agreements and billing for permitted attachments, contact us at:

ExternalJointUse@HydroOne.com