Effective January 1, 2021, there are a number of changes to your bill.
We energize life for customers and communities across Ontario by delivering electricity safely and reliably to homes and businesses in Ontario. The Ontario Energy Board (OEB) approved 2021 delivery rates that are reflected on the Delivery line on your bill. The new delivery rates will apply to your usage starting on January 1, 2021.
Our role in Ontario's electricity system
Delivery line is the only part of the bill that’s from us. Although we collect the other line items on your bill, they are simply passed on to other organizations (such as IESO) without any markup.
Why are delivery rates changing?
As approved by the Ontario Energy Board, delivery rates decreased as of January 1, 2021 because of the following factors:
An Inflationary increase of 1.75 per cent to the distribution rates.
Updated transmission rates to reflect the slightly higher costs of transmitting electricity over the high-voltage system.
A credit adjustment that will offset the increase to distribution and transmission rates.
All rate classes will see a decrease to delivery rates. The amount your delivery line will change depends on your rate class and how much electricity you use.
Here’s a summary of the other changes that you’ll see on your bill.
The Electricity line – The Government of Ontario is providing a COVID-19 Recovery Rate for households and small businesses that pay Time-of-Use (TOU) or Tiered pricing. Customers will be billed a new flat price of 8.5 cents per kWh, 24 hours a day, seven days a week from January 1, 2021 to February 22, 2021. To see if you’re billed TOU or Tiered prices, please see page two of your bill (next to the Electricity line).
Click here to see where this information lies on your bill.
The Ontario Electricity Rebate – The Government of Ontario reduced the amount of the rebate to 21.2% (from 33.2%) of the bill before HST, effective January 1, 2021.
For customers who pay the spot market price or have a contract with a retailer:
Global Adjustment (GA) line – As part of the commitment to reduce electricity costs for Ontario households and businesses, the Government of Ontario will fund a portion of GA associated with the costs of non-hydro renewable energy contracts (i.e., wind, solar and bioenergy). This will reduce the cost of electricity. The amount customers will save depends on how much electricity they use.
Note: The amount customers will save will be slightly offset by the recovery of the GA deferral.
How much will my bill change?
The bill impacts shown below combine the impact of the delivery rate change, and the other changes noted above. Click here to see where rate class is shown on your bill.