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Hydro One delivers electricity safely and reliably to homes and businesses in Ontario. Effective January 1, 2023, new delivery rates will be in place.
We energize life for customers and communities across Ontario by delivering electricity safely and reliably to homes and businesses in Ontario. The Ontario Energy Board (OEB) recently approved 2023 delivery rates that are reflected on the Delivery line on your bill. The new rates will apply to your electricity use starting on January 1, 2023.
What isn’t changing?
The credit amount for the one per cent rate reduction on base distribution delivery rates remains unchanged and will continue to be applied to bills for a five-year period until July 31, 2025.
Base distribution delivery rates will remain frozen until July 31, 2025.
Customers will see increases to the Delivery and Regulatory Charges lines on the bill. The amount your bill will change depends on your rate class and how much electricity you use.
The table below shows the bill impacts for a typical/average customer.
Click here to see where rate class is shown on your bill.
1The 1% reduction to base distribution rates has been applied to the amounts shown in the table above and will be in effect until July 31, 2025. As well, a credit adjustment has also been applied to residential rates and will be in effect until December 21, 2023. To see the full schedule of rates and charges, please click here.
2As directed by the Ontario Energy Board (OEB), the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2027.
3Two credit adjustments and three cost adjustments have been applied to delivery rates and will be in effect until December 31, 2023. In addition to these adjustments, a cost adjustment of $0.007/kWh Global Adjustment will also apply to eligible general service energy billed customers.
4Three credit adjustments and three cost adjustments have been applied to delivery rates and will be in effect until December 31, 2023. In addition to these adjustments, a cost adjustment of $0.0068/kWh for Global Adjustment will also apply to eligible general service demand billed customers.
5Four credit adjustments have been applied to delivery rates and will be in effect until December 31, 2023.
6Two credit adjustments and a cost adjustment have been applied to delivery rates and will be in effect until December 31, 2023. In addition to these adjustments, a cost adjustment of $0.0097/kWh for Global Adjustment will also apply to eligible residential customers.
7Retail transmission rates shown are applied to loss adjusted kWh for energy billed customers and metered kW for demand billed customers.
8Adjustment to account for line losses on Electricity (RPP Time-of-Use and Tiered customers) and Regulatory Charges for all customers, as well as Transmission charges for energy billed classes only.
9This charge does not apply to customers who have a contract with an electricity retailer.
We have frozen your base distribution rates for a five-year period that started in August 2020.
However, this rate protection doesn’t include the numerous cost/credit adjustment (also known as rate riders) that are primarily associated with the business of the former Peterborough Distribution as well as the higher cost to transmit electricity over the high voltage system.
We collect this charge on behalf of the Independent System Electricity Operator from residential and general service energy billed customers. This charge covers the cost of operating the Meter Data Management/Repository (MDM/R), which collects, manages and stores smart metering data that is used to support billing. The monthly charge has been reduced to $0.42 (from $0.43). This charge will be in place until December 31, 2027.
The OEB directed us to clear the deferral/variance accounts as they met the OEB-defined threshold. These adjustments will be in place until December 31, 2023.
This is a portion of Regulatory Charges line item on the bill. The rate is set by the OEB to recover the costs of the services provided by the Independent Electricity System Operator (IESO). These services include operating the electricity system and administering the wholesale market. We collect this charge on behalf of the IESO. The new charge is 0.45 cents per kWh (from 0.34 cents per kWh).
This is a portion of the Regulatory Charges line item on the bill. This charge is designed to reduce costs for eligible customers located in rural or remote areas where the costs of distributing electricity is higher. This charge is paid by all electricity consumers in the province and is approved by the OEB. The new charge is 0.07 cents per kWh (from 0.05 cents per kWh), effective January 1, 2023.
Delivery charges are made up of the following items:
Customers will see this increase on their bill on or after January 9, 2023.
To learn about the changes, click here.
See how we can help you manage your electricity account, including:
We encourage you to call us at 1.888.664.9376 Monday to Friday from 7:30 a.m. to 8 p.m. to learn more about the support options available.
If you’re struggling to pay your bill, know that we are here to help.
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