Peterborough

We energize life for customers and communities across Ontario by delivering electricity safely and reliably to homes and businesses in Ontario. The Ontario Energy Board (OEB) recently approved 2023 delivery rates that are reflected on the Delivery line on your bill. The new rates will apply to your electricity use starting on January 1, 2023.

Our Role in Ontario's Electricity System

infographic of Hydro One's role in the electricity system

What's changing?	Changes to the Delivery line item
Numerous cost/credits adjustments (known as rate riders) have been applied to delivery rates, which are primarily associated with the business of the former Peterborough Distribution.	Increase
Update to our transmission rates to reflect the higher costs of transmitting electricity over our high-voltage system.	Increase
Update to the Smart Meter Entity Charge.	Slight decrease

What else is changing?	Changes to the Regulatory Charges line item
Update to Wholesale Market Service Rate.	Increase
Update to Rural or Remote Rate Protection Charge.	Increase

What isn’t changing?

The credit amount for the one per cent rate reduction on base distribution delivery rates remains unchanged and will continue to be applied to bills for a five-year period until July 31, 2025.
Base distribution delivery rates will remain frozen until July 31, 2025.

Customers will see increases to the Delivery and Regulatory Charges lines on the bill. The amount your bill will change depends on your rate class and how much electricity you use.

How much will my bill change?

The table below shows the bill impacts for a typical/average customer. Click here to see where rate class is shown on your bill.

Peterborough Rate Class	Monthly Use (kWh)	Monthly Peak (kW)	Change in Monthly Total Bill ($)	Change in Monthly Total Bill (%)
Residential	750	-	$2.46	2.2%
General Service less than 50 kW	2,000	-	$13.63	4.7%
General Service 50 to 4,999 kW	182,500	250	$2,034.65	8.3%
Large Use 5,000 kW or more	3,650,000	5,000	$10,682.48	2.2%

What are the new delivery rates?

Delivery Rates	Residential	General Service Energy	General Service 50 kW to 4,999 kW	Large Use >5,000 kW
Monthly Service Charge ($/month)	$21.50¹	$31.05¹	$158.71¹	$6,376.56¹
Smart Metering Entity Charge² ($/month)	$0.42	$0.42	N/A	N/A
Distribution Volume Charge (¢/kWh – metered or $/kW)	N/A	1.11¢^1,3	$2.7894^1,4	$0.2523^1,5
Low Voltage Service Rate (¢/kWh – metered or $/kW)	0.08¢⁶	0.09¢	$0.3277	$0.4014
Transmission Connection Charge⁷ (¢/kWh or $/kW- adjusted)	0.75¢⁶	0.69¢	$2.6585	$3.2570
Transmission Network Charge⁷ (¢/kWh or $/kW- adjusted)	0.99¢⁶	0.92¢	$3.6963	$4.3549
Line Loss Adjustment Factor⁸	1.0548	1.0548	Secondary Metered Customers: 1.0548 Primary Metered Customers: 1.0443	Secondary Metered Customers: 1.0172 Primary Metered Customers: 1.0070

Regulatory Charges	Residential	General Service Energy	General Service 50 kW to 4,999 kW	Large Use >5,000 kW
Standard Supply Admin Charge⁹ ($/month)	$0.25	$0.25	$0.25	$0.25
Rural Rate Protection Charge (¢/kWh - adjusted)	0.07¢	0.07¢	0.07¢	0.07¢
IESO Wholesale Market Service Rate (includes capacity-based recovery) (¢/kWh - adjusted)	0.45¢	0.45¢	0.45¢	0.45¢

¹The 1% reduction to base distribution rates has been applied to the amounts shown in the table above and will be in effect until July 31, 2025. As well, a credit adjustment has also been applied to residential rates and will be in effect until December 21, 2023. To see the full schedule of rates and charges, please click here.

²As directed by the Ontario Energy Board (OEB), the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2027.

³Two credit adjustments and three cost adjustments have been applied to delivery rates and will be in effect until December 31, 2023. In addition to these adjustments, a cost adjustment of $0.007/kWh Global Adjustment will also apply to eligible general service energy billed customers.

⁴Three credit adjustments and three cost adjustments have been applied to delivery rates and will be in effect until December 31, 2023. In addition to these adjustments, a cost adjustment of $0.0068/kWh for Global Adjustment will also apply to eligible general service demand billed customers.

⁵Four credit adjustments have been applied to delivery rates and will be in effect until December 31, 2023.

⁶Two credit adjustments and a cost adjustment have been applied to delivery rates and will be in effect until December 31, 2023. In addition to these adjustments, a cost adjustment of $0.0097/kWh for Global Adjustment will also apply to eligible residential customers.

⁷Retail transmission rates shown are applied to loss adjusted kWh for energy billed customers and metered kW for demand billed customers.

⁸Adjustment to account for line losses on Electricity (RPP Time-of-Use and Tiered customers) and Regulatory Charges for all customers, as well as Transmission charges for energy billed classes only.

⁹This charge does not apply to customers who have a contract with an electricity retailer.

Frequently Asked Questions

Why are my rates increasing? I thought my rates were frozen for five years.

We have frozen your base distribution rates for a five-year period that started in August 2020.
However, this rate protection doesn’t include the numerous cost/credit adjustment (also known as rate riders) that are primarily associated with the business of the former Peterborough Distribution as well as the higher cost to transmit electricity over the high voltage system.

How much is the 1% rate reduction to my distribution rates?

Peterborough Rate Class	Reduction to monthly service charge ($/month)	Reduction to distribution volume charge ($/kWh or $/kW)
Residential	$0.23	N/A
General Service less than 50 kW	$0.31	$0.0001
General Service 50 kW to 4,999 kW	$1.60	$0.0273

What is the change to the Smart Meter Entity Charge?

We collect this charge on behalf of the Independent System Electricity Operator from residential and general service energy billed customers. This charge covers the cost of operating the Meter Data Management/Repository (MDM/R), which collects, manages and stores smart metering data that is used to support billing. The monthly charge has been reduced to $0.42 (from $0.43). This charge will be in place until December 31, 2027.

What are the cost and credit adjustments for?

The OEB directed us to clear the deferral/variance accounts as they met the OEB-defined threshold. These adjustments will be in place until December 31, 2023.

What is the Wholesale Market Service Rate?

This is a portion of Regulatory Charges line item on the bill. The rate is set by the OEB to recover the costs of the services provided by the Independent Electricity System Operator (IESO). These services include operating the electricity system and administering the wholesale market. We collect this charge on behalf of the IESO. The new charge is 0.45 cents per kWh (from 0.34 cents per kWh).

What is Rural or Remote Rate Protection Charge?

This is a portion of the Regulatory Charges line item on the bill. This charge is designed to reduce costs for eligible customers located in rural or remote areas where the costs of distributing electricity is higher. This charge is paid by all electricity consumers in the province and is approved by the OEB. The new charge is 0.07 cents per kWh (from 0.05 cents per kWh), effective January 1, 2023.

What rates and charges are included in the Delivery line?

Delivery charges are made up of the following items:

Distribution rates are designed to recover our costs for the poles, wires, meters, stations that are used to deliver electricity to your home or business, as well as the costs related to meter reading, billing, and customer service. Distribution rates include:

a monthly service charge that does not change no matter how much electricity you use, and
a distribution volumetric rate that varies based on how much electricity you use (this doesn’t apply to residential customers).
A low voltage service rate that varies based on how much electricity you use.

A smart meter entity charge of $0.42 per month that we collect on behalf of the IESO. This charge is effective until December 31, 2027 and only applies to residential and general service energy-billed customers.
Cost or credit adjustments (also known as rate riders) – adjustments to reconcile for costs or surpluses incurred while providing electricity to customers.
Transmission rates recover the costs to operate and maintain the high-voltage transmission system and vary based on how much electricity you use.
An adjustment for line losses.

When will I see 2023 delivery rates reflected on my bill?

Customers will see this increase on their bill on or after January 9, 2023.

Our Conditions of Service are changing January 1, 2023

To learn about the changes, click here.

Learn More

2023 Delivery Rates - Peterborough

Effective January 1, 2023