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We’re proud to join your community, Peterborough!

We’re proud to join your community and to continue to energize life in Peterborough, Lakefield and Norwood.

There will be a transition period over the next year as we bring Hydro One and Peterborough Distribution* together.


Here’s what you can expect during the transition period:

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Your power and bill will come from Peterborough Distribution during the transition period


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Starting with your August electricity use, you'll see a 1% rate reduction to the base distribution portion of your bill


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The base distribution portion of
your bill is frozen at this rate
for five years


A Message from Mark Poweska, President & CEO

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As you have likely heard, Hydro One has recently purchased Peterborough Distribution Inc. and we are currently engaged in bringing the companies together. We are proud to be part of the community and energizing life in Peterborough, Lakefield and Norwood.

As a customer-driven company, we strive to offer and advocate for convenience, flexibility and choice. We’re excited to show you the benefits of being a Hydro One customer.
 


Energizing Life

Energizing life means more than supplying safe and reliable power, it also means standing with our customers and communities, especially during these unprecedented times.

Photo of Peterborough event with YES Shelter for Youth and Families

Recently, we announced funding to support YES Shelter for Youth and Families in Peterborough, a community organization that offers critical services to support hundreds of vulnerable youth and families in Peterborough and the Kawarthas. The funding has allowed YES Shelter to purchase a truck to support their critical operations in the community. We could not be more proud of this partnership, and are looking forward to the local opportunities that lie ahead.

To learn more about Hydro One’s partnership with YES Shelter, read our press release.

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We’re also committed to investing in the local economy. As a part of Hydro One’s acquisition, we will develop a new operations centre and fleet maintenance facility in the area.

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As a customer-driven company, we strive to offer and advocate for convenience, flexibility and choice, because we know that the needs of our customers and communities are unique. We’re excited to show you the benefits of being a Hydro One customer.
 

Your Rates

Starting in August, your base distribution rates will be reduced by 1% and frozen for five years.
 

The immediate savings for a typical distribution customer’s electricity consumption is shown in table below. These savings will vary based on electricity consumption.
 

Rate Class Monthly Use (kWh) Peak Demand (kW) Bill Change ($)
Residential 750 kWh - -$0.19
General Service Less Than 50kW 2,000 kWh - -$0.41
General Service 50 to 4,999 kW 182,500 kWh 250 kW -$9.52
Large Use 3,650,000 kWh 5,000 kW -$115.16

 

Frequently Asked Questions

I have a question about my current electricity service. Who should I call?
Why are my service and bills coming from Peterborough Distribution?
What will change for me on August 1, 2020?
Will rates increase after the five year rate freeze has expired?
When do I become a Hydro One customer?
Will I receive a new Hydro One account number?
Will Peterborough Distribution employees become Hydro One employees?
Do you expect delays as a result of COVID-19?


*Peterborough Distribution is the business name for 1937680 Ontario Inc., a wholly-owned subsidiary of Hydro One Inc.