Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

Financial Assistance

If you are having difficulty paying your electricity bill, we may be able to help.

We understand that, sometimes, it's hard to make ends meet. That's why Hydro One and the Ontario Energy Board offer a variety of programs to help you pay your electricity bill. Learn more about the financial assistance programs currently available below.

Low-Income Energy Assistance Program (LEAP)

Find out if you qualify for a one-time emergency grant to pay your electricity bill

Learn more
photo of an adult hand putting a baseball in a child's hand

Home Assistance Program (HAP)

Offers free energy-efficiency upgrades for income-eligible participants to help reduce your monthly electricity costs and increase home comfort.

Learn more
photo of an older woman in a housecoat holding a coffee mug

Ontario Electricity Support Program

Ongoing bill credits of $45 to $113 each month for low-income households. Re-apply every 2 years.

Learn more
image of a young couple looking at their electricity bill with concern

COVID-19 Energy Assistance Program

See if your household qualifies for a one-time credit of up to $230.

Learn more
photo of a First Nations family

First Nations Conservation Program

Get free energy-efficient upgrades that can help you save energy and make your home more comfortable.

Learn more
photo of woman in the foreground and businesspeople in the background

Local programs

Visit 211Ontario.ca or dial 211 for more information on resources in your area.

Learn more

Tax Credits

Find out how to apply for tax credits on your home energy costs and property taxes.

Learn more
photo of a laptop computer

Instalment plans

If you need more time to pay your electricity bill, find out if you qualify for an instalment plan.

Learn more
photo of a dad and his young son loading a dishwasher

Save up to 25% off selected ENERGY STAR® products

Find energy saving rebates at select retailers.

Learn more
photo of a young mother and her daughter

Budget billing

Spread your electricity costs evenly over the year to better plan your monthly budget.

Learn more
photo of a family using a laptop

AffordAbility Fund

Thank you for your interest in the AffordAbility Fund. Unfortunately as of July 31, 2020, Applications are no longer being accepted.

Learn more

Home Assistance Program

You may qualify for free energy-efficient upgrades for your home, such as light bulbs or appliances. 
                                                                                                

 

Learn More

Ontario Electricity Support Program (OESP)

Ongoing bill credits of $45 to $113 each month for low-income households. Don't miss out on your OESP credits! Reapply every 2 years.

Learn More

Low-Income Energy Assistance Program (LEAP)

Find out if you qualify for a one-time emergency grant to pay your electricity bill.

Learn More

First Nations Conservation Program

Get energy-efficient upgrades that can help you save energy and make your home more comfortable, at no cost.

Learn More
Image of a woman and people standing in the background talking
Local Programs

Visit www.211Ontario.ca or dial 211 for more information on resources in your area.

Finger looking over bills
Budget Billing

Sign up for Budget Billing and spread your electricity costs evenly over the year to better plan your monthly budget.

Image of a laptop with a chart on the screen
Instalment Plans

If you need more time to pay your electricity bill, find out if you qualify for an instalment plan.