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We believe everyone should feel safe and secure.

That’s why we created the Pandemic Relief Program.

The Pandemic Relief Program

We’re here to support you during COVID-19 so you can focus on what matters – your loved ones. As an essential service, we’re committed to powering families, businesses, communities and the infrastructure needed to fight this pandemic.

How we're helping customers

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How we're helping Ontarians

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We’re here to help. If you’re a customer experiencing hardship, please call us at: 1-888-664-9376


Customer Contact Centre Hours

Monday to Friday from 7:30 a.m. to 8:00 p.m.

Saturdays from 9:00 a.m. to 3:00 p.m.