Peterborough and Orillia
Commercial & Industrial Customers

We welcome you to Hydro One!

Commercial & Industrial Customers

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Whether you run a retail operation or a large industrial plant, there are always new ways to find efficiencies and reduce costs. Our advisors are here to help you:

  • Upgrade or connect a new service
  • Forecast energy usage and costs from new equipment, services or upgrades
  • Receive a detailed breakdown of your bills and historical energy usage
  • Answer questions about billing and payments, rates, meter access or other account details
  • Review and analyze your energy profile through our Interval Data Portal.

We’re here to answer any questions you have about your account. We can be reached by phone Monday–Friday between 8:30 a.m. and 4:30 p.m. at 1-866-922-2466 or by email at

Important News & Updates

For commercial/industrial customers

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Your electricity bill explained

Learn about the different components that make up your business' electricity bill.

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Industrial Conservation Initiative

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Power quality program

Learn how to define and report power quality incidents.

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Transmission connections

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Distribution connections

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Meter reading schedules

Meter reading schedules

View or download the meter reading schedule for your business using our new online tool.

Get schedule
Energy reporting & benchmarking

Energy reporting & benchmarking

Owners of buildings 100,000 square feet or larger must report its energy use to the Ministry of Energy annually.

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Energy reporting and benchmarking

If you own a building 100,000 square feet or larger, you must report its energy use to the Ministry of Energy, Northern Development and Mines annually.

Learn more