We’d love to share our new website with you

We're upgrading our website this weekend — some services will be unavailable. Learn more.

We’re taking proactive steps to support our customers and keep delivering safe and reliable power to communities across Ontario amid ongoing concerns over coronavirus (COVID-19). We’ve postponed maintenance work that could cause outages, introduced more flexible payment options, set up a relief program for customers experiencing hardship, and adopted measures to keep employees safe. We’re also warning customers to beware of fraudulent calls threatening to disconnect their power; these calls are not from Hydro One. We’ll continue to monitor developments and work with businesses, governments and communities to help customers stay safe and comfortable during this time.