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It's back! Go paperless and enter to win FREE hydro. Learn more.

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Report a power outage

View the real-time status of a power outage on our Outage Map.

Report a power outage by calling us at:

  1-800-434-1235

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Putting our customers first

                 
“This has been a huge weight lifted off of our shoulders,” said Jennifer. Read about how a family of five was able to get back on track with their electricity bills thanks to our Winter Relief Program.

Read More

New electricity statements are here

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Customers in Western and Central Ontario have begun receiving electricity statements with a new design and layout to serve you better. See the changes here.

Preview your new statement
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Win Free Hydro – Encore contest is back!

Switch to Paperless Billing and/or AutoPay and you could win FREE hydro for a year (up to $2500)! Don't miss out — contest ends on February 28, 2018.

Learn More
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Valentine's Day energy-saving tips

Set the mood for saving energy on February 14 — and throughout the year — with these energy-saving tips from Hydro One.

Learn More

Formet Industries: A Retrofit success story

Watch our latest video to learn how one Ontario business took advantage of Hydro One's Retrofit program to become energy innovators.

Watch Video

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Attention suppliers: Introducing Ariba

Hydro One has launched a new sourcing tool called Ariba, making it easier for current and potential suppliers to do business with us.

Learn More
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Heating and cooling incentives

It pays to invest in energy efficiency! Get up to $5,800 in heating and cooling rebates through our incentive program.

Learn More
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Affordability Fund launches in Ontario

We're working together with the Ontario government to help you improve your home’s energy efficiency with free energy-saving upgrades.

Learn More

Our Stories

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Read about the Hydro One employees who live, work and proudly serve our customers across the province each and every day.
Read our stories

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myAccount

Easily pay your bill, change your preferences and more.

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Careers

We are building the future of energy with the best and brightest people. Explore opportunities to work with us.

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Investor Relations

Explore a unique opportunity to participate in the transformation of a premium large-scale utility.

Go to Investor Relations