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We’re taking proactive steps to support our customers and keep delivering safe and reliable power to communities across Ontario amid ongoing concerns over coronavirus (COVID-19). We’ve postponed maintenance work that could cause outages, introduced more flexible payment options, set up a relief program for customers experiencing hardship, and adopted measures to keep employees safe. We’re also warning customers to beware of fraudulent calls threatening to disconnect their power; these calls are not from Hydro One. We’ll continue to monitor developments and work with businesses, governments and communities to help customers stay safe and comfortable during this time.

Your Power, Your Choice: Have your say in our shared future.

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Energizing Life – Our Vision, Mission and Strategy

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2019 Sustainability Report: For the Possibilities of Tomorrow

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COVID-19 Energy Assistance Program for Residential Customers

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Customize your billing to suit your needs

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Covid-19 Energy Assistance Program for Small Business Customers

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Be prepared before, during and after an outage

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Our Pandemic Relief Program

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Employee updates and resources

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Energizing Life – Our Vision, Mission and Strategy

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2019 Sustainability Report: For the Possibilities of Tomorrow

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Hydro One's 2019 Annual Report

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Be prepared before, during and after an outage

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Outage information at your fingertips

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