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Advisory: Seasonal road restrictions potentially affecting new connections. Learn more.

Seasonal rates: how do we define seasonal residents?

The Seasonal Residential customer classification is defined as any residential service not meeting the Residential Year-round criteria. It includes dwellings such as cottages, chalets, and camps. If you are not quite sure if your home classifies as seasonal check to see if it meets the criteria of a year-round residential home below or, find out from your bill. Not sure where to look?
View and understand where to find out on your bill

The Residential Year-round criteria is as follows:
  1. You must live in this residence for at least four days of the week for eight months of the year and you must not reside anywhere else for more than three days a week during eight months of the year.

  2. The address of the residence must appear on your supporting documents such as your driver’s license, credit card invoices, property tax bill, etc.

  3. If you are eligible to vote in provincial or federal elections, you must be enumerated at the address of this residence.

  4. In addition, you must represent and warrant that for as long as you have year-round residential rate status for this residence you will not designate another property that you own as a year-round residence for the purpose of our rate classification.


Opening or Closing a Seasonal Residence

illustration of a cottage with trees around it

Opening or closing your cottage or cabin? There are a number of precautions you should take to ensure your safety.

Learn More