Policies and Downloads

Hydro One energizes life for people and communities, helping Ontarians live a better and brighter future. Strong governance strengthens our practices and performance, and upholds our values and standards in an ethically responsible manner. We have adopted a sustainability oversight and management structure to ensure accountability at all levels of the company.

Sustainability Oversight

Hydro One's Board, through its four standing committees - the Audit Committee, Indigenous Peoples, Safety & Operations (IPSO) Committee, Governance and Regulatory Committee (GRC), and Human Resources Committee (HRC) - oversees sustainability. At the executive level, sustainability is overseen by the Executive Vice President (EVP), Strategy, Energy Transition and Human Resources, supported by the extended executive team with accountability in the key areas of people, planet and community.

Learn more about our Corporate Governance approach, Board of Directors, committees and supporting policies and documents.

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Sustainability Policies

Our commitment to being a trusted partner to employees, customers, industry stakeholders, government, and communities in which we live and serve, is supported by several corporate policies including:

Sustainable Financing Framework

Hydro One is the first utility in Canada to publish a Sustainable Financing Framework. Through the issuance of Sustainable Financing Instruments, we aim to further our journey towards a more equitable and sustainable future through expenditures that contribute to the well-being of the people, planet, and communities we serve.

Learn more about Hydro One’s Sustainable Financing Framework.

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The Office of the Hydro One Ombudsman provides a confidential, impartial and independent review of complaints that could not otherwise be resolved by the Company. The Ombudsman reports directly to the Board (through its Governance Committee) to ensure independence. For more information, please visit the Office of the Hydro One Ombudsman at

Get the 2022 Sustainability Report for more information

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