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The Cost of Delivery (Residential and For Business)

Interested to learn what goes into the delivery charges on your electricity bill? Learn about various components of delivery in the chart below. Further information is available here.

Webpart - Rates & Billing

Delivery Charges

Commercial (Demand) - Delivery Charges
Effective Date: January 1, 2020

General Service Demand Billed
(50 kW and above)

Urban Demand

Demand

Distribution flat charge ($/month)

$100.17

$116.38

Distribution volume charge
(billed demand - $/kW)

$10.355 (Non-RPP)
$10.3617 (RPP Tiered)

$18.1706 (Non-RPP)
$18.1773 (RPP Tiered)

Transmission network charge
(billed demand - $/kW) 1

$2.4354

$1.8805

Transmission connection charge
(billed demand - $/kW) 1

$2.0329

$1.5833

Line loss adjustment factor 2

1.050

1.061

Commercial (Energy) - Regulatory Charges
Effective Date: January 1, 2020

General Service Demand Billed
(50 kW and above)

Urban Demand

Demand

Standard supply service administration charge ($/month) 3

$0.25

$0.25

Rural rate protection charge
(adjusted usage - ¢/kWh)

0.05¢

0.05¢

Wholesale market service rate (includes capacity-based recovery)
(adjusted usage - ¢/kWh)

0.34¢

0.34¢

1 Retail transmission rates shown have not been adjusted for line losses.

2 Electricity charges are subject to a cost adjustment for line losses. Customers who use less than 150,000 kWh of electricity a year will have this cost adjustment included in their Delivery charge. Customers paying the spot market price or who have signed a contract with an electricity retailer will have this cost adjustment included in their Electricity charge.

3 If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory charges on your bill.

Commercial (Energy) - Delivery Charges
Effective Date: January 1, 2020

General Service Energy Billed
(less than 50 kW)

Urban Energy

Energy

Distribution flat charge ($/month)

$25.59

$34.04

Smart Metering Entity Charge ($/month) 3

$0.57

$0.57

Distribution volume charge
(metered use - ¢/kWh)

3.01¢

6.33¢

Transmission network charge
(adjusted use - ¢/kWh)

0.68¢

0.63¢

Transmission connection charge
(adjusted use - ¢/kWh)

0.56¢

0.55¢

Line loss adjustment factor 1

1.067

1.096

Commercial (Demand) - Regulatory Charges
Effective Date: January 1, 2020

General Service Energy Billed
(less than 50 kW)

Urban Energy

Energy

Standard supply service administration charge ($/month) 2

$0.25

$0.25

Rural rate protection charge
(adjusted usage - ¢/kWh)

0.05¢

0.05¢

Wholesale market service rate (includes capacity-based recovery)
(adjusted usage - ¢/kWh)

0.34¢

0.34¢

1 Electricity charges are subject to a cost adjustment for line losses. Customers who use less than 150,000 kWh of electricity a year will have this cost adjustment included in their Delivery charge. Customers paying the spot market price or who have signed a contract with an electricity retailer will have this cost adjustment included in their Electricity charge.

2 If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory charges on your bill.

3 As directed by the OEB, the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2022.

Residential Delivery Charges
Effective Date: January 1, 2020

Urban High Density

Medium Density

Low Density

Monthly Service Charge

$33.57

$45.32†

$46.02†*

Smart Metering Entity Charge

$0.57**

$0.57**

$0.57**

Distribution Volume Charge (¢/kWh - metered)

0.30¢

1.83¢†

2.96¢†

Transmission Connection Charge
(¢/kWh - adjusted)

0.76¢

0.72¢

0.67¢

Transmission Network Charge
(¢/kWh - adjusted)

0.87¢

0.80¢

0.75¢

Adjustment Factor

1.057

1.076

1.105

Residential Regulatory Charges
Effective Date: January 1, 2020

Urban High
Density

Medium
Density

Low
Density

Standard Supply Admin Charge ($.25/month)

$0.25

$0.25

$0.25

Rural Rate Protection Charge (¢/kWh - adjusted)

0.05¢

0.05¢

0.05¢

IESO Wholesale Market Service Rate (includes capacity-based recovery)
(¢/kWh - adjusted)

0.34¢

0.34¢

0.34¢

*A $60.50 credit for rural or remote rate protection has been applied to the distribution flat charge.

†Residential medium density and low-density customers have a cap of $36.86 on the distribution flat charge and distribution volume charge.

**As directed by the OEB, the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2022.

Seasonal Delivery Charges
Effective Date: January 1, 2020

Seasonal

Monthly Service Charge

$45.77

Smart Metering Entity Charge

$0.57*

Distribution Volume Charge (¢/kWh - metered)

6.06¢

Transmission Connection Charge
(¢/kWh - adjusted)

0.60¢

Transmission Network Charge
(¢/kWh - adjusted)

0.63¢

Adjustment Factor

1.104

Seasonal Regulatory Charges
Effective Date: January 1, 2020

Seasonal



Standard Supply Admin Charge ($.25/month)

$0.25

Rural Rate Protection Charge (¢/kWh - adjusted)

0.05¢

IESO Wholesale Market Service Rate (includes capacity-based recovery)
(¢/kWh - adjusted)

0.34¢

* As directed by the OEB, the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2022.


System Investments

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From Ottawa Valley to downtown Toronto, we will be investing in the transmission system across the Province as part of our three-year plan.

Learn more

System Investments

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From Ottawa Valley to downtown Toronto, we're making improvements to the transmission system across the Province as part of our three-year investment plan.

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Rates and Charges

Interested in learning what goes into your electricity bill? Learn more about rates and charges for all customer types here.

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Billing and Payment Methods

Learn more about the various ways to pay your bill including paperless billing and AutoPay here.

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Financial Assistance Programs

We offer a variety of programs to help you pay your electricity bill. Learn more about our financial assistance programs here.

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Saving Money and Energy

Learn more about our programs and tips to help you save money and energy.

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Understand My Bill

Explore the costs associated with supplying electricity to your home or business. Understanding what you are being charged can help you save.

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Meters

Your meter is how we measure your electricity use and bill accordingly. Explore our state-of-the-art Smart Meter technology here.

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Service Type and Density Review Information

Learn more about service types and how and why we periodically conduct density reviews for our customers.

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Haldimand Delivery Rates

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image of Hydro One workers doing work in Norfolk

Norfolk Delivery Rates

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Woodstock Delivery Rates

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