Delivery rates as of January 1, 2026

Rates and billing

Charges on your bill fall under four main categories: delivery, electricity, regulatory and HST. Hydro One manages the delivery portion; the cost to bring safe and reliable electricity to homes and businesses across Ontario.

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The cost of delivery

Our delivery rates cover the cost of transporting and distributing electricity across the province. These costs include keeping the system safe and reliable, restoring power, transmitting and distributing electricity and providing fast and flexible customer service. Hydro One received approval from the Ontario Energy Board (OEB) to update delivery rates, effective January 1, 2026.

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An explaination of how electricity is priced.

	Urban density year-round	Medium density year-round	Low density year-round
Monthly service charge ($/month)	$42.20 1 6	$72.06 1 2 6	$85.46 1 2 3 6
Smart metering entity charge ($/month)	$0.42 4	$0.42 4	$0.42 4
Credit adjustment (¢/kWh - metered)	-0.55¢ 5	-0.55¢ 5	-
Distribution volume charge (¢/kWh - metered)	N/A	N/A	0.62¢ 2 5 6
Transmission connection charge (¢/kWh - adjusted)	1.00¢	0.94¢	0.88¢
Transmission network charge (¢/kWh - adjusted)	1.41¢ 6	1.31¢ 6	1.21¢ 6
Line loss adjustment factor	1.057 7	1.076 7	1.105 7

	Urban density year-round	Medium density year-round	Low density year-round
Standard supply admin charge ($/month)	$0.25 8	$0.25 8	$0.25 8
Rural or remote rate protection charge (¢/kWh - adjusted)	0.06¢	0.06¢	0.06¢
IESO wholesale market service rate (includes capacity-based recovery) (¢/kWh - adjusted)	0.47¢	0.47¢	0.47¢

	Urban density seasonal	Medium density seasonal	Low density seasonal
Monthly service charge ($/month)	$42.201 6	$72.061 6	$87.251 6
Smart metering entity charge ($/month)	$0.424	$0.424	$0.424
Credit adjustment (¢/kWh - metered)	-0.55¢5	-0.55¢5	-
Distribution volume charge (¢/kWh - metered)	N/A	N/A	0.62¢5 6
Transmission connection charge (¢/kWh - adjusted)	1.00¢	0.94¢	0.88¢
Transmission network charge (¢/kWh - adjusted)	1.41¢	1.31¢	1.21¢
Line loss adjustment factor	1.0577	1.0767	1.1057

	Urban density seasonal	Medium density seasonal	Low density seasonal
Standard supply admin charge ($/month)	$0.25 8	$0.25 8	$0.25 8
Rural rate protection charge (¢/kWh - adjusted)	0.06¢	0.06¢	0.06¢
IESO wholesale market service rate (includes capacity-based recovery) (¢/kWh - adjusted)	0.47¢	0.47¢	0.47¢

Residential year-round and seasonal delivery rate footnotes

A credit adjustment has been applied to the monthly service charge which will expire on December 31, 2026. To see the full schedule of rates and charges, please click here.

Residential (year-round) medium density and low density customers qualify for Distribution Rate Protection, which is a cap of $42.88 on the base distribution charge. This subsidy does not apply to residential (seasonal) medium density and low density customers.

A $60.50 credit for Rural or Remote Rate Protection has been deducted from the monthly service charge for residential (year-round) low density customers. This subsidy does not apply to residential (seasonal) low density customers.

As directed by the Ontario Energy Board (OEB), the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2027.

Three credit adjustments have been applied to urban and medium density rates. These credit adjustments have been applied to the distribution volume charge for low density rates. In addition to these adjustments, a cost adjustment of $0.0121/kWh for Global Adjustment will also apply to eligible customers. These credit and cost adjustments will expire on December 31, 2026.

As directed by the OEB, residential distribution rates are transitioning from a blend of a fixed monthly service charge and distribution volume charge to an all-fixed monthly service charge. For urban and medium density residential customers, this transition is complete. This transition continues for residential customers with a low density rate class and it will be completed in 2032.

Adjustment to account for line losses on Electricity, Regulatory and Transmission charges.

This charge does not apply to customers who have a contract with an electricity retailer.

General service demand billed (50 kW and above)	Urban demand	Non-urban demand
Monthly service charge ($/month)	$93.16 1	$101.93 1
Distribution volume charge (billed demand - $/kW)	$10.5386 2	$20.0233 2
Transmission connection charge (billed demand - $/kW)	$3.0559 3	$2.4073 3
Transmission connection charge – EVC Rate (billed demand - $/kW)	$0.5195 3 4	$0.4092 3 4
Transmission network charge (billed demand - $/kW)	$4.0895 3	$3.1662 3
Transmission network charge – EVC Rate (billed demand - $/kW)	$0.6952 3 4	$0.5383 3 4
Line loss adjustment factor	1.050 5	1.061 5

General service demand billed (50 kW and above)	Urban demand	Non-urban demand
Standard supply service administration charge ($/month)	$0.25 6	$0.25 6
Rural or remote rate protection charge (adjusted usage - ¢/kWh)	0.06¢	0.06¢
Wholesale market service rate (includes capacity-based recovery) (adjusted usage - ¢/kWh)	0.47¢	0.47¢

General service demand footnotes

A credit adjustment has been applied to the monthly service charge which will expire on December 31, 2026. To see the full schedule of rates and charges, please click here.

Credit adjustments have been applied to the distribution volume charge. In addition to these credit adjustments, a cost adjustment of $0.0121/kWh for Global Adjustment will also apply to the distribution volume charge for eligible customers. These credit and cost adjustments will expire on December 31, 2026.

Retail transmission service rates (RTSRs) shown are to be adjusted for line losses.

As per the OEB’s direction, these discounted RTSRs are applied to eligible Electric Vehicle Charging (EVC) station customers that opt for the new EVC rate available starting January 1, 2026.

Adjustment to account for line losses on Electricity, Regulatory and Transmission charges. Customers who use less than 150,000 kWh of electricity a year will have this cost adjustment included in their Delivery charge. Customers paying the spot market price or who have signed a contract with an electricity retailer will have this cost adjustment included in their Electricity charge.

This charge does not apply to customers who have a contract with an electricity retailer.

Commercial and industrial customers in need of information can contact Hydro One by phone Monday to Friday between 8:30 a.m. and 4:00 p.m at 1-866-922-2466 or by email at CICR@HydroOne.com.

General service energy billed (less than 50 kW)	Urban energy	Non-urban energy
Monthly service charge ($/month)	$24.64 1	$31.66 1
Smart metering entity charge ($/month)	$0.42 3	$0.42 3
Distribution volume charge (metered use - ¢/kWh)	3.26¢ 2	7.33¢ 2
Transmission connection charge (adjusted use - ¢/kWh)	0.85¢	0.80¢
Transmission network charge (adjusted use - ¢/kWh)	1.11¢	1.04¢
Line loss adjustment factor	1.067 4	1.096 4

General service energy billed (less than 50 kW)	Urban energy	Non-urban energy
Standard supply service administration charge ($/month)	$0.25 5	$0.25 5
Rural or remote rate protection charge (adjusted usage - ¢/kWh)	0.06¢	0.06¢
Wholesale market service rate (includes capacity-based recovery) (adjusted usage - ¢/kWh)	0.47¢	0.47¢

General service energy footnotes

A credit adjustment has been applied to the monthly service charge which will expire on December 31, 2026. To see the full schedule of rates and charges, please click here.

As directed by the OEB, the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2027.

This charge does not apply to customers who have a contract with an electricity retailer.

Region specific delivery rates

Delivery rates in newly acquired regions often reflect the unique infrastructure investments needed to integrate those areas into our existing grid. These rates account for upgrades, maintenance and specific operational costs.

Haldimand Norfolk Woodstock Chapleau Peterborough Orillia