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The Cost of Delivery (Residential and For Business)

Interested to learn what goes into the delivery charges on your electricity bill? Learn about various components of delivery in the chart below. Further information is available here.

Webpart - Rates & Billing

Delivery Charges

Commercial (Demand) - Delivery Charges1
Effective Date: July 1, 2021

General Service Demand Billed
(50 kW and above)

Urban Demand

Demand

Monthly Service Charge ($/month)

$102.71

$111.10

Distribution Volume Charge
(billed demand - $/kW)

$11.0793

$18.8196

Transmission Connection Charge2
(billed demand - $/kW)

$2.0579

$1.6028

Transmission Network Charge2
(billed demand - $/kW)

$2.4926

$1.9247

Line loss adjustment factor3

1.050

1.061

Commercial (Demand) - Regulatory Charges
Effective Date: January 1, 2021

General Service Demand Billed
(50 kW and above)

Urban Demand

Demand

Standard supply service administration charge4 ($/month)

$0.25

$0.25

Rural rate protection charge
(adjusted usage - ¢/kWh)

0.05¢

0.05¢

Wholesale market service rate (includes capacity-based recovery)
(adjusted usage - ¢/kWh)

0.34¢

0.34¢

1Cost/credit adjustments (also known as rate riders) for typical customers have been included in the delivery rates shown above. To see the full schedule of rates and charges, please click here.

2Retail transmission rates shown have not been adjusted for line losses.

3Electricity charges are subject to a cost adjustment for line losses. Customers who use less than 150,000 kWh of electricity a year will have this cost adjustment included in their Delivery charge. Customers paying the spot market price or who have signed a contract with an electricity retailer will have this cost adjustment included in their Electricity charge.

4If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory Charges on your bill.

Commercial (Energy) - Delivery Charges1
Effective Date: July 1, 2021

General Service Energy Billed
(less than 50 kW)

Urban Energy

Energy

Monthly Service Charge ($/month)

$25.90

$33.00

Smart Metering Entity Charge2 ($/month)

$0.57

$0.57

Distribution volume charge
(metered use - ¢/kWh)

3.09¢

6.48¢

Transmission Connection Charge
(adjusted use - ¢/kWh)

0.57¢

0.56¢

Transmission Network Charge
(adjusted use - ¢/kWh)

0.70¢

0.65¢

Line loss adjustment factor3

1.067

1.096

Commercial (Energy) - Regulatory Charges
Effective Date: January 1, 2021

General Service Energy Billed
(less than 50 kW)

Urban Energy

Energy

Standard supply service administration charge4 ($/month)

$0.25

$0.25

Rural rate protection charge
(adjusted usage - ¢/kWh)

0.05¢

0.05¢

Wholesale market service rate (includes capacity-based recovery)
(adjusted usage - ¢/kWh)

0.34¢

0.34¢

1Cost/credit adjustments (also known as rate riders) for typical customers have been included in the delivery rates shown above. To see the full schedule of rates and charges, please click here.

2As directed by the OEB, the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2022.

3Electricity charges are subject to a cost adjustment for line losses. Customers who use less than 150,000 kWh of electricity a year will have this cost adjustment included in their Delivery charge. Customers paying the spot market price or who have signed a contract with an electricity retailer will have this cost adjustment included in their Electricity charge.

4If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory Charges on your bill.

Residential Delivery Charges1
Effective Date: July 1, 2021

Urban High Density

Medium Density

Low Density

Monthly Service Charge ($/month)

$36.11

$49.612

$55.502, 3

Smart Metering Entity Charge4 ($/month)

$0.57

$0.57

$0.57

Distribution Volume Charge5 (¢/kWh - metered)

N/A6

1.33¢2

2.16¢2

Transmission Connection Charge7
(¢/kWh - adjusted)

0.77¢

0.73¢

0.68¢

Transmission Network Charge7
(¢/kWh - adjusted)

0.89¢

0.82¢

0.77¢

Line Loss Adjustment Factor7

1.057

1.076

1.105

Residential Regulatory Charges
Effective Date: January 1, 2021

Urban High
Density

Medium
Density

Low
Density

Standard Supply Admin Charge8 ($/month)

$0.25

$0.25

$0.25

Rural Rate Protection Charge (¢/kWh - adjusted)

0.05¢

0.05¢

0.05¢

IESO Wholesale Market Service Rate (includes capacity-based recovery)
(¢/kWh - adjusted)

0.34¢

0.34¢

0.34¢

1Cost/credit adjustments (also known as rate riders) for typical customers have been included in the delivery rates shown above. To see the full schedule of rates and charges, please click here.

2Residential medium density and low density customers have Distribution Rate Protection, which is a cap of $36.86 on the monthly service charge and distribution volume charge.

3A $60.50 credit for rural or remote rate protection has been applied to the monthly service charge.

4As directed by the OEB, the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2022.

5As directed by the OEB, residential distribution rates are transitioning from a blend of a fixed monthly service charge and volume charge to an all-fixed monthly service charge. For urban high density residential customers, 2021 is the fifth and final year of the transition period. The transition continues in 2021 for residential customers with a medium or low density and will be completed in 2024.

6A credit adjustment of 0.07¢/kWh will be applied to Delivery rates.

7Adjustment to account for line losses on Electricity, Regulatory and Transmission charges.

8If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory Charges on your bill.

Seasonal Delivery Charges1
Effective Date: July 1, 2021

Seasonal

Monthly Service Charge ($/month)

$51.47

Smart Metering Entity Charge2 ($/month)

$0.57

Distribution Volume Charge3 (¢/kWh - metered)

4.18¢

Transmission Connection Charge4
(¢/kWh - adjusted)

0.61¢

Transmission Network Charge4
(¢/kWh - adjusted)

0.64¢

Line Loss Adjustment Factor4

1.104

Seasonal Regulatory Charges
Effective Date: January 1, 2021

Seasonal

Standard Supply Admin Charge5 ($/month)

$0.25

Rural Rate Protection Charge (¢/kWh - adjusted)

0.05¢

IESO Wholesale Market Service Rate (includes capacity-based recovery)
(¢/kWh - adjusted)

0.34¢

1Cost/credit adjustments (also known as rate riders) for typical customers have been included in the delivery rates shown above. To see the full schedule of rates and charges, please click here.

2As directed by the OEB, the smart meter entity charge will be collected from residential and general service energy-billed customers on behalf of the IESO until December 31, 2022.

3As directed by the OEB, seasonal distribution rates are transitioning from a blend of a fixed monthly service charge and volume charge to an all-fixed monthly service charge. This transition will be completed in 2024.

4Adjustment to account for line losses on Electricity, Regulatory and Transmission charges.

5If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory Charges on your bill.

System Investments

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From Ottawa Valley to downtown Toronto, we will be investing in the transmission system across the Province as part of our three-year plan.

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System Investments

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From Ottawa Valley to downtown Toronto, we're making improvements to the transmission system across the Province as part of our three-year investment plan.

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Rates and Charges

Interested in learning what goes into your electricity bill? Learn more about rates and charges for all customer types here.

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Billing and Payment Methods

Learn more about the various ways to pay your bill including paperless billing and AutoPay here.

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Financial Assistance Programs

We offer a variety of programs to help you pay your electricity bill. Learn more about our financial assistance programs.

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Saving Money and Energy

Learn more about our programs, tips and tools to help you save money and energy.

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Understand My Bill

Explore the costs associated with supplying electricity to your home or business. Understanding what you are being charged can help you save.

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Meters

Your meter is how we measure your electricity use and bill accordingly. Explore our state-of-the-art Smart Meter technology here.

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Density Reviews

Learn more about rate classes and how we periodically conduct density reviews for our customers.                                                

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Haldimand Delivery Rates

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Norfolk Delivery     Rates

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Woodstock Delivery Rates

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