Sign In

We want you to be able to access myAccount. However, the new, easy-to-use features in myAccount require you to enable cookies. Here are some shortcuts to help you with this:

Help for Chrome users. Help for Firefox users. For Internet Explorer users. For Safari users.

Once you have enabled cookies for this website, please refresh by clicking here.

6a38b3e0-8d8e-47fe-8ed3-bb4adf2829f0


The Cost of Electricity (Residential and For Business)

Interested to learn what goes into the delivery charges on your electricity bill? Learn about various components of delivery in the chart below. Further information is available here.

Webpart - Rates & Billing

COMMERCIAL (DEMAND) - Regulated Price Plan - Electricity
(up to 250,000 kWh/year)

General Service Demand Billed
(50 kW and above)

Urban Demand

Demand

First 750 kWh per month (¢/kWh)

7.7¢

7.7¢

Additional kWh (¢/kWh)

9.0¢

9.0¢

Electricity - over 250,000 kWh/year with a conventional meter (¢/kWh) 1

See Footnote Below

See Footnote Below

Electricity - over 250,000 kWh/year with an interval meter (¢/kWh) 2

See Footnote Below

See Footnote Below

Delivery as of January 1, 2018

General Service Demand Billed
(50 kW and above)

Urban Demand

Demand

Distribution flat charge ($/month)

$93.97

$89.48

Distribution volume charge
(billed demand - $/kW)

$9.1837

$16.0236

Transmission network charge
(billed demand - $/kW) 4

$2.0123

$1.6048

Transmission connection charge
(billed demand - $/kW) 4

$1.3239

$1.0743

Line loss adjustment factor 5

1.050

1.061

Regulatory charges as of
May 1, 2017

General Service Demand Billed
(50 kW and above)

Urban Demand

Demand

Standard supply service administration charge ($/month) 6

$0.25

$0.25

Rural rate protection charge
(adjusted usage - ¢/kWh)

0.03¢

0.03¢

Wholesale market service rate (adjusted usage - ¢/kWh)

0.36¢

0.36¢

Ontario Electricity Support Program Charge (adjusted usage - ¢/kWh) 7

0.00¢

0.00¢

Debt retirement charge as of April 1, 2018

General Service Demand Billed
(50 kW and above)

Urban Demand

Demand

(metered usage - ¢/kWh) 8


1 Weighted average hourly spot market price (WAHSP) or retail contract plus Global Adjustment.

2 Hourly Ontario energy price (HOEP) or retail contract plus Global Adjustment.

3 Delivery rates are effective January 1, 2018.

4 Retail transmission rates shown have not been adjusted for line losses.

5 An adjustment for line losses is included under the Delivery line for low-volume customers who use less than 150,000 kWh of electricity a year. Customers paying the spot market price will have this adjustment included under the Electricity line. It is calculated as follows: {adjusted use in kWh x (RPP prices/spot price/retail contract price)} – {metered use in kWh x RPP prices/spot price/retail contract price)} = line loss adjustment.

6 If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory charges on your bill.

7 The Ontario Electricity Support Program (OESP) reduces electricity costs for low-income customers. As part of the Fair Hydro Plan, the OESP charge has been removed from bills, effective May 1, 2017. The Province will fund the OESP through provincial revenues.

8 The Debt Retirement Charge (DRC) will end for all customers on March 31, 2018. Customers will no longer be billed the DRC on electricity used after March 31, 2018.

COMMERCIAL (ENERGY) - Regulated Price Plan - Electricity

General Service Energy Billed
(less than 50 kW)

Urban Energy

Energy

Electricity - Time-of-Use prices

On-peak 13.2¢
Mid-peak 9.5¢
Off-peak 6.5¢

On-peak 13.2¢
Mid-peak 9.5¢
Off-peak 6.5¢

Electricity - Tiered Prices (¢/kWh)
First 750 kWh per month

7.7¢

7.7¢

Additional kWh (¢/kWh)

9.0¢

9.0¢

Delivery as of January 1, 2018

General Service Energy Billed
(less than 50 kW)

Urban Energy

Energy

Distribution flat charge ($/month)

$23.30

$27.87

Smart Metering Entity Charge ($/month) 5

$0.57

$0.57

Distribution volume charge
(metered use - ¢/kWh)

2.62¢

5.60¢

Transmission network charge
(adjusted use - ¢/kWh)

0.64¢

$0.59¢

Transmission connection charge
(adjusted use - ¢/kWh)

0.40¢

0.38¢

Line loss adjustment factor 1

1.067

1.096

Regulatory charges as of
July 1, 2017

General Service Energy Billed
(less than 50 kW)

Urban Energy

Energy

Standard supply service administration charge ($/month) 2

$0.25

$0.25

Rural rate protection charge
(adjusted usage - ¢/kWh)

0.03¢

0.03¢

Wholesale market service rate (adjusted usage - ¢/kWh)

0.36¢

0.36¢

Ontario Electricity Support Program Charge (adjusted usage - ¢/kWh) 3

0.00¢

0.00¢

Debt retirement charge as of April 1, 2018

General Service Energy Billed
(less than 50 kW)

Urban Energy

Energy

Debt Retirement Charge 4


1 An adjustment for line losses is included under the Delivery line for low-volume customers who use less than 150,000 kWh of electricity a year. Customers paying the spot market price will have this adjustment included under the Electricity line. It is calculated as follows: {adjusted use in kWh x (RPP prices/spot price/retail contract price)} – {metered use in kWh x RPP prices/spot price/retail contract price)} = line loss adjustment.

2 If you've enrolled with a retailer, the $0.25 standard supply service administration charge will be deducted from the Regulatory charges on your bill.

3 The Ontario Electricity Support Program (OESP) reduces electricity costs for low-income customers. As part of the Fair Hydro Plan, the OESP charge has been removed from bills, effective May 1, 2017. The Province will fund the OESP through provincial revenues.

4 The Debt Retirement Charge (DRC) will end for all customers on March 31, 2018. Customers will no longer be billed the DRC on electricity used after March 31, 2018.

5 The OEB has updated the Smart Metering Entity Charge to $0.57 per month (from $0.79 per month), with an implementation date of April 1, 2018. This charge is collected from Residential and General Service energy billed customers on behalf of the IESO and is effective until December 31, 2022.

Residential Delivery Charges as of January 1, 2018

Urban High Density

Medium Density

Low Density

Distribution Flat Charge

$24.78

$33.77

$19.83*

Smart Metering Entity Charge

$0.57**

$0.57**

$0.57**

Distribution Volume Charge (¢/kWh - metered)

0.94¢

2.30¢

3.74¢

Transmission Connection Charge
(¢/kWh - adjusted)

0.47¢

0.47¢

0.44¢

Transmission Network Charge
(¢/kWh - adjusted)

0.67¢

0.64¢

0.62¢

Adjustment Factor

1.057

1.076

1.105

Residential Regulatory Charges

Urban High
Density

Medium
Density

Low
Density

Standard Supply Admin Charge ($.25/month)

$0.25

$0.25

$0.25

Rural Rate Protection Charge (¢/kWh - adjusted)

0.03¢

0.03¢

0.03¢

IESO Wholesale Market Service Rate
(¢/kWh - adjusted)

0.36¢

0.36¢

0.36¢

Ontario Electricity Support Program Charge
($/kWh - adjusted)

$0.00

$0.00

$0.00


*A $60.50 credit for rural or remote rate protection has been applied to the distribution flat charge.

As part of the Fair Hydro Plan, residential medium density and low-density customers have a cap of $36.43 on the distribution flat charge and distribution volume charge.

**The OEB has updated the Smart Metering Entity Charge to $0.57 per month (from $0.79 per month), with an implementation date of April 1, 2018. This charge is collected from Residential and General Service energy billed customers on behalf of the IESO and is effective until December 31, 2022.

Seasonal Delivery Charges as of January 1, 2018

Seasonal

Distribution Flat Charge

$36.28

Smart Metering Entity Charge

$0.57

Distribution Volume Charge (¢/kWh - metered)

6.35¢

Transmission Connection Charge
(¢/kWh - adjusted)

0.42¢

Transmission Network Charge
(¢/kWh - adjusted)

0.51¢

Adjustment Factor

1.104

Seasonal Regulatory Charges

Seasonal



Standard Supply Admin Charge ($.25/month)

$0.25

Rural Rate Protection Charge (¢/kWh - adjusted)

0.03¢

IESO Wholesale Market Service Rate
(¢/kWh - adjusted)

0.36¢

Ontario Electricity Support Program Charge
($/kWh - adjusted)

$0.00






Image of a Hydro One tower

Rates and Charges

Interested in learning what goes into your electricity bill? Learn more about rates and charges for all customer types here.

Learn more   

Image of Hydro One Line Technicians

Service Type and Density Review Information

Learn more about service types and how and why we periodically conduct density reviews for our customers.

Learn more   

image of a man and woman doing finances using computers and a calculator

Billing and Payment Methods

Learn more about the various ways to pay your bill including paperless billing and AutoPay here.

Learn More
image of a Hydro One call agent sitting near her computer

Financial Assistance Programs

We offer a variety of programs to help you pay your electricity bill. Learn more about our financial assistance programs here.

Learn More
image of a woman doing laundry

Saving Money and Energy

Learn more about our programs and tips to help you save money and energy.

Learn More
image of a woman using a tablet computer to view her Hydro One bill

Understand My Bill

Explore the costs associated with supplying electricity to your home or business. Understanding what you are being charged can help you save.

Learn More
image of a smart meter

Meters

Your meter is how we measure your electricity use and bill accordingly. Explore our state-of-the-art Smart Meter technology here.

Learn More
image of a hand flicking on a light switch

The Fair Hydro Plan

The Government of Ontario has introduced plans to bring relief to electricity bills. Learn about new relief measures here.

Learn More
image of a Hydro One worker from Haldimand

Haldimand Delivery Rates

Learn More
image of Hydro One workers doing work in Norfolk

Norfolk Delivery Rates

Learn More
image of two Hydro One workers in Woodstock Ontario

Woodstock Delivery Rates

Learn More

Get Local

Community Fair Icon

We want to make it easy for our customers to do business with us. This is why we are visiting communities across the province to provide answers and help.

Learn More