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Customer Communications Centre:
Billing and Service Inquiries (7:30 am - 8:00 pm EST)
Fax
Power Outages and Emergencies (24 Hours)
Mailing Address |
CustomerCommunications@HydroOne.com
1-888-664-9376
(905) 944-3251
1 (800) 434-1235
Hydro One Networks Inc.
185 Clegg Rd.
Markham, Ontario L6G 1B7 |
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Environment, Health and Safety:
Toll-Free Electric and Magnetic Fields (EMF) Inquiries |
1-800-728-9533
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Media Relations:
Toll-Free Line
In Toronto |
media.relations@hydroone.com
1-877-506-7584
416-345-6868 |
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Sponsorships/Donations:
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See Sponsorships & Donations |
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Regulatory: (for questions on applications filed by Hydro One Networks with the Ontario Energy Board) |
regulatory@HydroOne.com |
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Fax |
416-345-5866 |
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Transmission Corridor Property Maintenance:
If you have a concern with conditions on Hydro One transmission corridors such as high grass or dumping, please call 1-888-664-9376. Hydro One does not own and is not responsible for maintaining all the property on these corridors. Before calling Hydro One, please contact your local municipality to confirm ownership. For the transmission corridor it maintains, Hydro One has a policy of cutting grass six times a year.
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1-888-664-9376
E-mail Us a Corridor Maintenance Request
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Corporate Security Services:
If you have any information regarding people stealing electricity, please call our new toll-free number. The Hydro One Theft of Power Tips Line is not traceable back to the person who calls. Please e-mail us if you notice any other suspicious activity relating to Hydro One property.
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corporate.security.services@HydroOne.com
1-866-550-6477 |
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Careers: |
Careers
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Industry Links: |
Industry Links |
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Corporate Switchboard:
Toll-Free Line
In Toronto |
1-877-955-1155
416-345-5000
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Corporate Mailing Address: |
483 Bay Street
North Tower, 15th Floor Reception
Toronto, Ontario
M5G 2P5 |
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Corporate Webmaster: |
Webmaster@HydroOne.com |